Beams
Junior Sales Representative (candidate pool)
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Beams – Junior Sales Planner
About Beams
Beams is a technology-enabled home renovation marketplace based in East London. We connect homeowners with vetted builders and provide the structure the renovation industry lacks: clear pricing, proper contracts, managed payments, and ongoing support throughout the build.
We don’t manage projects day-to-day – builders do. What we provide is the framework around them: the tools, accountability, and clarity that help projects run well. Think of us as the operating system for renovation.
We’re around 30 people. We launched in 2022 and recently achieved B Corp certification. We generate strong inbound demand, which means our sales team spends its time helping people who’ve already raised their hand, not cold-calling strangers.
About The Role
Most sales jobs are outbound, target-heavy, and transactional. This one is different.
As a Junior Sales Planner, you’ll speak with homeowners who are already exploring a renovation and help them shape the right project. That means understanding their goals, talking through options, explaining how Beams works, and guiding them toward signing. The average project value sits between £20k and £80k. Sales cycles typically run 4–12 weeks.
This is consultative, high-trust work. Customers are making major financial and emotional decisions—extending a home, reconfiguring how they live, spending a significant chunk of their savings. Your job is to make that process feel clear and safe.
You’ll be joining a small, established team and learning a structured sales process. There’s real support here, but you’ll need to be comfortable with ambiguity and the occasional mess. We’re a startup. Some things aren’t fully built yet.
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What You’ll Be Doing
A typical week looks something like this:
- Running discovery calls and follow-ups: Spend time on calls with homeowners who’ve already raised their hand through our website. These are meaningful conversations.
- Helping customers define their project: Turn vague ideas (“we want to extend the kitchen”) into specific plans with realistic expectations within their budget.
- Managing your pipeline in HubSpot: Keep deals updated, log every conversation, set follow-ups, and use the CRM to stay organised.
- Working with design and build teams: Coordinate with interior designers, build managers, and operations to align on scope, timelines, and expectations.
- Following up (a lot): Patients but meaningful follow-ups with customers, often over weeks or months.
- Feeding back what you’re hearing: Share patterns, objections, and gaps you notice for the product and marketing teams.
What We're Looking For
- Ability to manage customer anxiety: Renovation is stressful—cost, disruption, decision-making can cause concern. You must be the clear, calm voice reassuring them.
- Structured follow-up habits: You need to set and execute disciplined follow-ups—this isn’t a slippery process.
- Curiosity about homes, construction, or design: You don’t need trade experience, but genuine interest in extensions, loft conversions, listed buildings, planning, and regulations.
- Confidence on the phone/vid: Warm, direct communication is key—homeowners will rely on your clarity.
- Comfort with long sales cycles: Patience, discipline, and relationship-building over weeks or months.
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Ideal background: 1-3 years in consultative or client-facing roles. Prefers those with experience guiding complex decisions rather than pure transactions—especially trades, property, or non-corporate client-facing work.
What Success Looks Like
30 days in:
- Completed onboarding and shadowed experienced planners.
- Comfortable handling discovery calls and explaining Beams clearly.
- Juggles HubSpot proficiently and receives first leads, signs baseline projects.
90 days in:
- Independently manages 15–20 active deals.
- Converts at or above team average.
- Grasps common objections and handles them confidently.
12 months in:
- Consistently meets or exceeds targets.
- Pipeline management is refined.
- Nurtures instinct for deal conversion/sue.
- Provides actionable feedback to the team.
Package
- Salary: £32–£38k base, scaled with experience.
- Commission: Milestone-based, uncapped OTE. Top performers in the first year earn £45–£55k.
- Share options: Given with every role.
- Annual leave: 25 days + bank holidays.
- Learning budget: Yearly allowance for professional development.
- Flexibility: 3 office days/East London, 2 remote.
- Pension: Workplace pension scheme.
Diversity and Inclusion
We build a team that reflects our growing customer base. Encourage all backgrounds, especially those with trades, property, or non-corporate client-facing experience. Missteps in requirements? Apply anyway—we care about fit over CV compliancy.
(Note: Data collection consent agreement included with application forms.)
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