TLScontact
Junior Site Reliability Engineer
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Junior Site Reliability Engineer
Junior Site Reliability Engineer
— A Rewarding Role in Cloud-Focused DevOps & SRE at TLScontact
Are we a great next step for career growth in Site Reliability Engineering (SRE), DevOps, and cloud infrastructure? At TLScontact, we’re seeking a Junior SRE to join our team—an excellent opportunity for hands-on contributors eager to advance in a mission-driven, cloud-centric environment.
About the Role
This position is ideal for someone with practical experience in DevOps, IT Operations, or SRE who wants to hone their skills while contributing to maintaining and enhancing the availability, performance, and security of our applications, infrastructure, and services. Whether you’re familiar with scripting, CI/CD pipelines, or cloud platforms—this is the chance to deepen your knowledge in an engaging, collaborative tech environment.
Key Responsibilities
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Cloud & Infrastructure Support:
- Manage and optimise the pre-production and production environments, particularly Kubernetes/OpenShift clusters.
- Leverage AWS cloud infrastructure to ensure scalability and resilience.
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CI/CD & Automation:
- Contribute to GitLab CI pipelines, pushing automation forward with Bash, Python, or PowerShell scripting.
- Help transform manual workflows into efficient, automated solutions.
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Monitoring & Incident Response:
- Monitor system health using tools such as Datadog, ELK, or Prometheus.
- Proactively troubleshoot issues and collaborate on incident resolution, with regular participation in on-call rotations (including nights/weekends) under structured support escalation pathways.
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Cross-Functional Collaboration:
- Work closely with data, application, and security teams to ensure the reliability and performance of production systems.
- Contribute insights on best practices for modern deployment and system optimisation.
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What We’re Looking For
We’re seeking a dynamic individual who brings a mix of technical skills and enthusiasm for system reliability. Key competencies include:
Essential:
- 2+ years’ experience in DevOps, IT Operations, or SRE (preferably in cloud/on-prem environments).
- Experience with AWS (or similar cloud platforms).
- Basic scripting knowledge: Bash, Python, or PowerShell.
- Familiarity with key monitoring tools (e.g., Datadog, ELK, Prometheus).
- Exposure to IT operations support tools (e.g., PDQ, Tanium, Intune).
- Foundational knowledge of software development lifecycle and deployment methodologies like CI/CD pipelines.
- Strong communication skills and a collaborative mindset, with a genuine passion for automation.
Nice to Have:
- Hands-on experience with Git, GitLab CI/CD, or GitHub Actions.
- Understanding of ITIL processes, ticketing systems, or identity management (e.g., personal data protection, biometric systems).
- Experience in on-call rotations and incident management workflows.
Core Skills Summary
| Area | Technologies/Experience |
|---|---|
| Cloud Infrastructure | AWS, Kubernetes/OpenShift |
| CI/CD Automation | GitLab CI, GitHub Actions, Python, Bash, PowerShell |
| Monitoring | Datadog, ELK, Prometheus |
| Operational Tools | PDQ, Tanium, Intune |
| Collaborative | ITIL, cross-functional teams |
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Why Join TLScontact?
You’ll become part of a forward-thinking IT Operations team dedicated to global visa and consular services. This role offers:
- Career progression in SRE, DevOps, and cloud technology within a progressive tech-centric environment.
- On-the-job exposure to real-world challenges in mission-critical systems, cloud migration, automation, monitoring, and security.
- A supportive work culture that values innovation, transparency, and teamwork.
- An inclusive workplace with a strong commitment to diversity, equity, and pay parity.
Make An Impact
Help redefine global consular services through reliable, secure, and efficient technology. Step into a rewarding role where your passion for tech aligns with real-world problem-solving.
Open Standards & Commitments
At TLScontact, we prioritise equity and accessibility in our hiring practices. We are dedicated to equal opportunities regardless of factors such as:
✅ Race ✅ Religion ✅ Gender ✅ Disability ✅ Age
Successful candidates will undergo an enhanced Criminal Record Check as part of the hiring process, in line with UK legal requirements.
Required Work Permission
Note: TLScontact is unable to sponsor employees without proven permission to work in the UK. Therefore, current UK work visa eligibility is mandatory.
Ready to Grow With Us?
Apply now or connect with our team to learn more about this exciting opportunity!
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