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Junior Technologist – Jersey Department
We’re That New Look, the feel-good fashion brand making style accessible and fun for over 55 years, across our website, mobile app, and 300+ stores in the UK. By embodying our values—we play to win, we’re customer obsessed, and it starts with me—we deliver That New Look Feeling for both our customers and team.
The Role
As a Junior Technologist in our Jersey Department, you will develop and manage a product offer that meets customer expectations for quality and fit, while driving sales, profitability, and reducing faulty/fit returns. You’ll oversee your department from first-fit to delivery, ensuring consistency in every stage. This is a 4-day office-based role.
What We Offer You
- 40% staff discount + friends & family discounts
- Exciting reward platform for exclusive external discount and offers
- Private pension scheme for enhanced financial security
- Virtual GP access for you and your children, with flexible appointment times
- Life assurance covered from day one for all employees
- Buy more holiday scheme to unlock extra leave
- One extra paid day off on your birthday each year
- Enhanced maternity, paternity, adoption, and shared parental leave
- Interest-free season ticket loans for commuting costs
- Cycle2Work scheme to support sustainability and savings
- Partnership with Retail Trust and Fashion & Textile Children’s Trust
What You’ll Be Responsible For
- Technical Management: sole responsibility for the fitting and sealing of an entire department, maintaining quality, fit, testing, and grading standards while ensuring compliance.
- Product Brief Development: collaborating with design and supply teams to establish accurate measurement and fabric requirements.
- Supplier Quality Assurance: risk assess product and suppliers to ensure achievable standards, benchmarking against competitors.
- End-to-End Product Development: leading the process from first-fit to production, coordinating with design, buying, merchandising, suppliers, franchise, international, supply chain, and E-Commerce teams.
- Cost & Production Insights: understanding product construction, scalability, and cost minimisation for mass production.
- Supplier Negotiation: negotiating effectively to achieve desired quality and fit objectives.
- Regulatory Compliance: ensuring full adherence to packaging, labelling, and brand consistency across all products.
- On-Site Quality Audits: conducting regular New Look visits to identify faults and drive continuous improvement.
- Market Monitoring: tracking competitor quality/focus trends and reporting findings to leadership.
- Returns & Compliance Management: monitoring weekly faulty returns, issuing weekly reports, and ensuring vendor alignment with Brand-facing issues (resolving DC holds within 48 hours).
- Data-Driven Improvement: completing testing/lab trips, analysing **test reports (via “Datalink”), and reporting on fit and quality insights for targeted enhancements.
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Who You Are
Essential: A strong grasp of fit standards and clear communication of required adjustments. Demonstrated technical product knowledge in:
- Product testing interpretation and resolving quality issues commercially.
- Grading consistency & logic for balanced production.
- Fabric and trim suitability based on product type.
- Market trends in quality and fit innovation.
- Labeling, packaging, and legal compliance standards.
- Numerical analysis of returns data and grade rules.
- Risk assessment skills.
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Desired:
- Prior experience in quality management, New Look, or the fashion supply chain.
- Minimum of three years in technical/fit-focused roles (experience over formal qualifications).
- Qualifications: technical diploma, Level 2/3 Fashion/Clothing Technology (or equivalent).
Culture Fit: We’re a company built on inclusion, progress, and positivity. You may thrive if you:
- embrace a customer-obsessed mindset.
- value flexible working around output-heavy schedules (we’ll discuss hybrid patterns if needed).
- believe that education and courageous teamwork drive success.
Our Mission
At New Look, fashion drives change—we champion inclusive diversity and sustainability, shaping a brighter industry. From celebrating holistic growth for all colleagues to fostering new skill development, we support where you are now while helping you grow. Your version of great ‘just beginning’? We’d love to hear it.
Applying? Submit your CV in a clean, simple format (e.g., Microsoft Word) to streamline your application process. Ready to leave your mark? Join us!
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