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Your mission
As our new Key Account Manager, you'll play a key role in strengthening relationships with our property owners while driving commercial performance across our portfolio. You'll combine commercial insight with a proactive approach to help owners maximise occupancy, revenue and long-term success.
Working closely with Owner Services and cross-functional teams, you'll identify opportunities for growth, resolve complex commercial challenges and deliver an outstanding owner experience that supports both retention and business growth.
What you'll be doing
- Build and grow relationships with a portfolio of property owners.
- Use commercial insight to improve revenue, occupancy and performance.
- Support new property onboarding and portfolio growth.
- Work closely with internal teams to deliver the best owner experience.
- Proactively manage retention and identify commercial risks.
Who we're looking for
You'll thrive in this role if you're commercially minded, enjoy building lasting relationships and are motivated by delivering results. You're comfortable working independently while collaborating effectively across multiple teams, and you're confident balancing owner needs with business priorities.
We're looking for someone who brings:
- Experience in Key Account or Account Management.
- Strong commercial and analytical skills.
- Excellent relationship building, negotiation and stakeholder management skills.
- A proactive, organised and customer-focused approach.
- Experience managing complex customer relationships and resolving challenging issues.
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How you'll make an impact
- Increase owner satisfaction and retention.
- Drive revenue and occupancy across your portfolio.
- Deliver commercial solutions that create value for owners.
- Strengthen partnerships through trusted advice and support.
- Help grow Awaze's property portfolio and commercial success.
Why you'll want to work at Awaze
We offer a versatile position in a strong professional and social environment - one you'll have the opportunity to influence and help shape. You'll be part of an international company that invests in the future, and join a dynamic, fast-paced department with skilled and committed colleagues who support each other.
We're a people-first business - and we know that our success starts with our teams. Here's a glimpse of what you'll enjoy:
- Generous discounts on holidays across our brands
- Real opportunities to grow, learn and shape your role as well as careers progression vertically or horizontally, cross countries and responsibilities
About Awaze
Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes.
With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.
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As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate and inclusive people.
Worth knowing
This role is full-time (40 hours per week), permanent and based from our Lowestoft office.
What's next?
If this sounds like the right next step for you, hit "Apply" and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You'll hear from us shortly after we've reviewed your application.
We're committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we're happy to accommodate.
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