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Key Account Manager – Leatherhead Area (Building Materials Distributor)
Are you based in or around the Leatherhead area? Do you have experience in sales or account management?
Jewson (now part of STARK Building Materials UK) is seeking a proactive, relationship-focused Key Account Manager to join our team.
About the Role
Key Account Manager – Full-time (Open to discussing part-time/job share options).
The Key Account Manager will managing relationships with our largest key accounts—primarily housebuilders—ensuring seamless delivery of materials while driving sales growth.
Key Responsibilities
- Manage & grow high-value accounts, ensuring customer satisfaction and revenue retention.
- Build & maintain strong relationships with:
- Client procurement teams
- Quantity Surveyors
- Project Managers
- Site Agents
- Provide operational support in-house and on-site, including:
- Coordinating estimates, orders, and deliveries
- Resolving issues to keep projects on track
- Providing technical product support & data sheets
- ** Execute the full order lifecycle**, from intake to delivery, with collaboration from branches and logistics teams.
- Act as the principal contact for allocated housebuilder sites:
- Monitor build progress
- Ensure materials align with site schedules & delivery deadlines
- Mediate between clients, suppliers, and internal operations
- Proactively identify growth opportunities by:
- Source non-standard or bespoke products in line with customer needs
- Optimise order flow to boost margins and revenue targets
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Requirements
- Experience in sales, account management, or customer service—preferably within builders’ merchants, suppliers, or construction, though not essential.
- Commercial awareness:
- Deep knowledge of rebates, delivery charges, and credit processes.
- Ability to negotiate pricing and terms favourably.
- Exceptional communication skills:
- Bringing clarity, professionalism, and responsiveness to interactions.
- Engaging effectively with execives, procurement teams, suppliers, and site teams.
- Project management skills, including:
- Prioritising deadlines
- Handling complex workflows
- Balancing multiple accounts and orders
- Full UK driving licence required (site visits and travel required).
Benefits
A comprehensive benefits package includes:
- Company car available.
- Retirement Savings Plan (via Legal & General) with employer contributions.
- Lump-sum life assurance: Starts as 2x basic salary—över to 4x salary if enrolled in the Pension Plan.
- WorkPerks discounts (500+ brand partnerships via Reward Gateway).
- Aviva Digicare+ app: Access to:
- Digital GP consultations
- Mental health support
- Nutritional health advice
- Early bereavement assistance
- Voluntary benefits:
- Car Salary Sacrifice
- Cycle-to-Work Scheme
- Healthcare plans (Benenden, Critical Illness Cover).
- Employee discounts applied to a wide range of retailers.
- Refer-a-Friend program with incentives.
- Wellbeing support via WorkPerks.
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About STARK Building Materials UK
As part of the wider Jewson (STARK) group, we distribute high-quality building materials across the UK. We combine strong relationships with customers with extensive operational rigor to provide first-rate service.
Joining us means: ✔ Working with a industry specialist team of collaborationists. ✔ Consistent growth opportunities in a fast-moving sector. ✔ Shared values of integrity, innovation, and customer-first service.
Next Steps
If you’re approximately based around Leatherhead and have relevant experience, we’d love to hear from you—apply today!
Accessibility and Inclusion
We follow a "Ban the Box" policy—we consider all applicants on skills and potential, regardless of any criminal record.
If reasonable adjustments are needed during the recruitment process (e.g., assistance with interviews), please let us know.
Apply now and let’s build a lasting partnership both onsite and off!
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