Gleeson Recruitment Group
Key Account Manager
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Key Account Manager
We are looking for an ambitious and commercially driven Key Account Manager to join our clients' growing sales team. This is an exciting opportunity for someone with a passion for account development, relationship building, and delivering outstanding customer service within the IT channel.
Working closely with some of their most important reseller partners, you will play a key role in driving revenue growth, increasing market share, and maximising opportunities across our extensive portfolio of IT hardware and services.
The Role
As a Key Account Manager, you will be responsible for developing and growing a portfolio of strategic reseller accounts, including MSPs, VARs, and IT e-tailers. You will build strong relationships at multiple levels, identify new opportunities, and work closely with internal teams to provide exceptional customer experiences.
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This role combines account management, business development, forecasting, and commercial planning, making it ideal for a proactive sales professional who thrives in a fast-paced environment.
Key Responsibilities
- Develop and grow relationships with key reseller partners across your account base
- Drive revenue growth through upselling, cross-selling, and strategic account development.
- Identify and target dormant or underdeveloped accounts to unlock new business opportunities.
- Conduct account reviews and analyse share-of-wallet opportunities to maximise spend across the portfolio.
- Maintain accurate sales forecasts and pipeline reporting through effective CRM management.
- Deliver regular customer reviews, virtual meetings, and face-to-face account visits.
- Work collaboratively with purchasing, finance, and support teams to ensure a seamless customer experience.
- Promote vendor initiatives, new product launches, and commercial opportunities to your customer base.
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You will ideally have:
- Previous experience in account management, internal sales, or business development within the IT sector.
- Knowledge of IT hardware, services, or the UK IT reseller channel
- A proven track record of achieving or exceeding sales and profit targets
- Strong communication and relationship-building skills
- Experience using CRM systems to manage opportunities and customer interactions.
- Excellent organisation and time-management skills.
- A proactive, self-motivated approach with a genuine desire to succeed
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