Mediq UK
Key Account Manager
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Key Account Manager - Field Based - Covering South East
Mediq UK are a supplier of healthcare consumables, healthcare equipment, cleaning, and hygiene products, as well as healthcare devices to hospitals, care homes, and other facilities serving the healthcare sector in the UK.
We are recruiting for a Key Account Manager to cover the South East territory to manage Mediq’s product portfolio and develop key relationships with current and new customers to maximise opportunities.
The Mediq Wound Care Channel is a clinically led, solution-focused business dedicated to improving patient outcomes whilst delivering measurable value to the NHS. Operating across acute, community, primary care and specialist services, the channel combines a comprehensive wound care portfolio with expert clinical support, education and service development to address the evolving needs of healthcare providers.
Our approach extends beyond product supply, partnering with clinicians, procurement teams and Integrated Care Systems (ICSs) to deliver evidence-based wound care solutions that improve healing outcomes, support skin integrity, optimise nursing resources and contribute to healthcare sustainability.
The channel is recognised for its strong clinical credibility, deep understanding of NHS pathways and ability to support the adoption of innovative technologies. Through close collaboration with Tissue Viability Teams, Community Nursing Services, Procurement Teams, Formulary Committees and ICS stakeholders, Mediq helps drive pathway improvements, reduce unwarranted variation and support more efficient models of care.
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Salary: £50,000 - 60,000 + Car allowance
Responsibilities:
- Develop relationships with all the key decision makers in order to maximise opportunities and protect current business gains
- To be seen as a partner with KOLs and procurement understanding the local challenges
- To have expert Knowledge of the designated geographic area and be able to align products and services from Mediq’s portfolio to these needs
- Support product promotion through targeted educational events and ensure that these interventions give a return on investment measured through deepened relationships and increased opportunities
- Build relationships with key customers utilising all available platforms to maintain contacts and identify customer needs
- Be able to juggle multiple product requirements through developing strategic approach to customer interactions
- Act as a role model for Mediq across the designated area
- Build product specific account plans that are communicated across the organisation
- Build market share and market share growth opportunities through promotion of the organisation deploying the appropriate tools as part of the value proposition
- Engage across the organisation in a collaborative manner building a strong internal customer base
- Challenge the normal and look at new communication tools, proposals to increase effectiveness
- Add value through dissemination of the Mediq value proposition as appropriate
- Ensure major opportunities/actions from account plans are reviewed and challenged regularly
- Ensuring business & opportunity management plans are kept up to date
- In-depth knowledge of company products and value proposition
- Understand the NHS priorities in the local area and adapt messaging to take these in to account
- Keep up to date with changes in NHS policies and strategy
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What are we looking for?
We are looking for someone strong experience in account management, preferably within the healthcare industry but this is not essential. It would be great if you have:
- Proven experience in account management and sales within the healthcare or medical supplies sector
- Ability to use MS office and other relevant computer software
- Ability to take complex product data and produce account specific proposals
- Understanding of the changes within the NHS and their implications
- Knowledgeable of customer needs and timescales required
- Be confident interacting at the most senior levels internally and externally, while at the same time able to interact well with peers
- Demonstrable understanding of the changing face of the NHS and how this relates to product offering
- Strong influencing skills both internally and externally
- Enthusiastic self-starter
- Be well organised, detail-conscious, pro-active, hard-working, and resilient
- Be flexible in their approach and able to work under pressure
Benefits
- 25 days holiday plus bank holidays
- Car Allowance
- 4x Life Assurance
- Pension scheme
- Sick Pay
- Cycle to work scheme
- Employee Assistance Programme
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