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Key Account Manager
Key Account Manager – MS Specialty Product (South West England)
Immediate Start Our client is seeking a Key Account Manager to drive the adoption and strategic implementation of a specialist neurology product for multiple sclerosis (MS) management across the South West of England.
This is a 7-month temporary (FTC) role, with potential for long-term expansion.
About the Role
We are looking for a highly motivated Key Account Manager with a strong track record in secondary care roles. Your expertise will shape how this specialist MS product is deployed, adopted, and optimised within neuro-rehabilitation and MS management pathways.
This isn’t a purely transactional role—it’s about working closely with doctors, nurses, and clinic staff to identify opportunities, deliver training where necessary, and demonstrate the clinical and commercial value of this product within NHS frameworks.
The ideal candidate is organised, proactively engaged, and has a clear strategic mind for navigating the complexities of HFE (.pdf) NHS processes.
Key Responsibilities
- Understand and apply our organisation’s specialty offering within the MS disease state—becoming the trusted voice for the product across your territory.
- Develop and maintain positive relationships with specialist consultants, neurologists, nurses, and MS therapists across the South West, fostering trust and acquiring detailed insight on their workflows.
- Commercial – drive activity and revenue by identifying opportunities for rollout, securing contracts, negotiating with hospitals and Specialist Pharmacy Teams, and ensuring appropriate access of supply.
- External – Collaborate with internal teams to shape messaging, training materials, and internal campaigns.
- Data – Proactively gather KPIs, monitor trends, and contribute insights that shape regional rollouts or adjustments.
- Internal alignment – Ensure communication flows between primary, secondary, and tertiary stakeholders.
- Independent working – Able toiskrill through budget challenges (sects 7, 22, 25 of Devolved Cost Technical Overview .pdf) and noise to secure engagement.
- Tav liability – be capable of problem solving in the moment, delivering on target and understanding the commercial terms of engagement.
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About You
We need someone with:
✅ A minimum of 3 years working in the UK secondary care market, proven in roles where messaging, negotiation, relationship management and commercial drive—the right skills to shape how this product is used. ✅ Ideally some frontline experience within the neurology MS market, awareness of national devolved extinguisher costs (sects 7, 22 and 25 in NHS de-volved cost technical overview .pdf) and potential clinical pathways planning cycle grants. ✅ The ability to build trust with medical decision makers and hold discussions with the highest level of accuracy. ✅ ABPI accredited self-evaluation skills and NPA registered. ✅ Strong united selling acumen—commercial insight and negotiating skills. ✅ Technical nous—vast with SOP’s to access therapeutic roles, Rosters Care pathway mapping, HaAAe. ✅ Ability to liaise across a region and support the clarity between primary, secondary and tertiary roles. ✅ Familiarity with the NHS commissioning process and advocacy around placement. ✅ Independent & proactive—self-directed in working autonomously, free of crisis management; developing solutions safely for our partners. ✅ Ability to be intellectually agile, engaging and emotionally intelligent when working with healthcare professionals.
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What We Offer
- Competitive salary, plus clear performance-based bonus opportunity.
- Standard benefits package: Life Insurance, Pension, health cash plan with Cigna-Prudential health insurance/BUPA alternative.
- Flexible benefits hub—structured package refinement.
- Company car or car allowance, plus standard reimbursed mileage to facilitate field sales operations across the South West region.
- A member of ’I break it’ a family of trusted organisations, and collaborative support.
Reminder
This role requires pharmaceutical sales experience, with all local law-compliance expectations met. No sponsorship available.
IQVIA Careers, Field-Based
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