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Key Account Manager
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Key Account Manager
Location: Remote
Salary: up to £60k per annum
What if your next account management role could help bring life-changing medicines to patients around the world? This is exactly what you will do.
We are looking for an ambitious, commercially minded Key Account Manager who thrives on building lasting client relationships, solving complex challenges, and delivering exceptional service in a global clinical trial environment.
If you're someone who enjoys owning key accounts, thinking strategically, negotiating solutions, and making a genuine impact on patient access to innovative treatments, we'd love to hear from you.
This role will be fully remote, with the Head Office based in Staffordshire. There will be a requirement to attend the head office one day per month for team-building days.
As one of their Key Account Managers, you will be the trusted partner for some of their most valued clients. Taking ownership of their clinical trial supply projects from concept through to delivery, ensuring every interaction exceeds expectations.
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Your role will include:
- Managing and growing a portfolio of strategic client accounts.
- Building trusted, long-term partnerships through exceptional service.
- Identifying opportunities to increase revenue and gross profit while delivering value to clients.
- Leading regular client meetings and acting as the primary point of contact.
- Coordinating global sourcing strategies through their audited supplier network.
- Negotiating product pricing, access, and commercial agreements.
- Working closely with logistics teams to deliver study medication to sites across the globe.
- Monitoring account performance through KPIs and proactively driving continuous improvement.
- Resolving challenges quickly with practical, client-focused solutions.
- Collaborating across multiple internal departments to ensure projects are delivered on time and to the highest standards.
You will need to have previous working experience within clinical trials, but alongside this, other skills and experiences that matter are:
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Your very own career expert that helps elevate your application to the next level.
- A proven track record of managing and growing client accounts.
- Outstanding communication and stakeholder management skills.
- Strong commercial acumen with excellent negotiation abilities.
- The confidence to manage multiple projects in a fast-paced environment.
- Excellent organizational skills and attention to detail.
- The ability to work independently while contributing positively to a collaborative team.
Why this role?
- You will be joining a collaborative team where all your ideas are valued, your development is supported, and your success is recognized.
- You will work with global pharmaceutical and biotech organizations in a varied role with genuine responsibility and autonomy.
- Opportunities for ongoing professional development and career progression are available, and a supportive team culture which is built on collaboration and continuous improvement is there.
If you're looking for a role where you can combine commercial expertise with meaningful work in the clinical trial industry, get in touch.
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