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Key Account Manager - Tesco Retail Media
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Key Account Manager - Tesco Retail Media
Account Manager – Tesco Media & Insights (Retail Media) Hackajob in collaboration with Dunnhumby Ltd
About the Company & Role
Dunnhumby is the global leader in Customer Data Science, enabling world-class retailers and brands to put the customer at the heart of every decision. Combining deep insight, advanced technology, and collaboration, dunnhumby empowers iconic brands like Tesco, Coca-Cola, Nestlé, Unilever, and Metro to grow, innovate, and drive measurable value.
We are seeking a passionate Account Manager in Retail Media, specialising in Tesco Media & Insights, to take ownership of strategic partnerships and revenue growth for UK’s largest retailer.
The Opportunity
As an Account Manager, you will:
- Be the strategic driver behind media and measurement campaigns for premium FMCG brands.
- Leverage deep technical and analytical expertise to shape marketing strategy across Tesco’s digital eco-system.
- Build long-term revenue by strengthening client relationships with internal Sales teams and external stakeholders.
Key Accountabilities
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Revenue & Growth Leadership
- Hit quarterly and annual targets for FMCG partners.
- Oversee financial performance and grow campaign budgets.
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Cross-Channel Strategy
- Collaborate with client brands, agencies, and Tesco’s Shopper/Digital/Commerce teams to maximize activation across Shopper Media, Digital, Loyalty, and In-Store solutions.
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Data-Driven Insights & Campaign Execution
- Provide actionable campaign recommendations using advanced analytics.
- Lead weekly reporting with clarity and insights-led recommendations for advertisers.
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Product Specialisation (Tesco Media & Insights)
- Deep expertise in ads retail media solutions (placement partners, loyalty media, shopper media).
- Champion adoption of innovations (e.g., video ads, proximity tech, AI-driven targeting) for maximum advertiser ROI.
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Client Relationship & Advocacy
- Act as Escalation Lead, ensuring escalated client concerns are challenged and resolved.
- Partner with Tesco’s Sales Client Partners to co-ordinate cross-company rollouts.
What We Expect From You
Experience & Industry Knowledge
- Industry Experience: 2+ years in media sales, retail media, or advertising (performance/digital/brand).
- Ongoing Education: Passionate about Tesco Media & Insights’ products, trends, and future growth (e.g., AI, privacy-first tech).
Technical & Analytical Skills
- Proficiency in Excel (multi-sheet data), PowerPoint, Confluence, and querying large datasets.
- Ability to synthesise heatmaps, investment reports, and recommendation metrics into clear, motivating takeaways.
Soft Skills & Mindset
- Scenario mindset: Thrive in fast-paced campaigns with cross-teaming stakes (e.g., demand forecasting crises).
- Consultative problem-solving: Translates client challenges into media strategy tailored to Tesco’s technology stack.
- Solution-obsessed: Does not accept status quo and pushes for ** win-win executions** between Tesco and advertisers.
- Disciplined ownership: Takes personal accountability for revenue, client loyalty, and internal alignment.
- Technical artistry: Owns pitch materials from tech frameworks (e.g., programmatic, DSP technology) to customer-facing decks.
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Minimum Qualifications
- Education: Degree or equivalent at any level.
- Language: Fully fluent in spoken and written English (non-negotiable for client-facing role).
What You Can Expect From Us
Dunnhumby defies expectations with an unmatched rewards package and approach to work-life balance:
Competitive Scale
- Industry-leading salary, modest bonuses for hitting targets, and agreed revenue pots collaboratively with sales.
- Small-box, big-picture culture: Experiment, learn, and innovate unconstrained by silos.
Career & Growth
- Investments in leadership training, mentorship, and tech development.
- Role involves inevitably moving into Client Lead roles with significant revenue responsibility.
Flexibility & Wellbeing
- Flexible working hours, part-time options, and shared responsibility for home/office balance.
- Key: Agile working setups consistent with other senior accountable roles (including buy/sell scope within projects).
Inclusion & Belonging
- Live biodiversity: Dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled, and dh Thrive support employee needs across identities.
- Start the process visible. If you have accessibility requirements (e.g., neurodivergence, health management), or wish to discuss flexibility requirements, contact us upfront.
Get involved. Shape the markets. Scale with us. [Apply here] (link would be here)
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