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Key Worker - Intensive Support
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Key Worker - Intensive Support
Keyworker - Targeted Family Help (Charnwood) | Leicestershire County Council (3 Roles Available)
Work Location: Loughborough Children and Family Centre, Regent St, Loughborough, LE11 5BN
Salary: £35,451 - £39,165 per annum (pro rata for part-time) (Pay award pending)
Working Hours: 2 roles (37 hours/week) and 1 role (30 hours/week)
Contract: Permanent
Closing Date: 16th July 2026
Interviews: 27th & 28th July 2026
About the Role
Targeted Family Help Charnwood is seeking three Keyworkers – individuals who are flexible, resilient, and passionate about building relationships with families facing challenges.
Key responsibilities include:
- Providing direct support in the home to children and families with complex needs (e.g., mental health, substance misuse, domestic abuse, educational barriers).
- Identifying and delivering evidence-based interventions, such as:
- Solution-focused brief therapy
- Parenting programmes
- Cognitive Behavioural Therapy (CBT) approaches
- Motivational interviewing
- Engaging with families experiencing conflict, resistance to change, or low engagement.
- Safeguarding children, identifying risk indicators, and responding to cumulative harm (e.g., emotional, physical, sexual abuse, neglect).
An enhanced DBS check is mandatory for this role.
Apply via the council’s portal – essential: submit a supporting statement detailing how you meet the most important requirements.
About You: Key Requirements
To apply successfully, you must evidence in your personal statement how you meet the following:
Essential Qualifications/Experience
- A Level 3 qualification in a relevant field (e.g., children & young people, Family Support, Correctional Practice) or extensive experience providing direct, in-home support to families with complex needs (e.g., mental health, offending, substance dependency, domestic violence, education).
- Proven experience in identifying and delivering interventions such as:
- Solution-focused therapy
- The Freedom Programme
- Parenting support programmes
- CBT-based approaches
- Motivational interviewing
- Knowledge of impactful family issues:
- Domestic violence & abuse
- Mental & emotional health
- Substance misuse
- Poverty
- Housing insecurity
- Discrimination & minority experiences
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Core Skills
- Exceptional relationship-building with resistant families, young people, and caregiving adults.
- Ability to hold compassion without compromising safeguarding priorities while recognising cumulative harm.
- Resilience & emotional intelligence for defensive or confrontational situations.
- Can diffuse tension, negotiation, and overcome systemic barriers to engagement.
- Strong focus on children’s independence and voice through sensitive communication.
- Commitment to our values of accessibility, inclusivity, and challenging disadvantage.
Interview Expectations
- Demonstrate alignment with our organisational values (Values Statement).
- All applicants with disabilities will be considered for reasonable adjustments.
Why Join Us?
Leicestershire County Council offers: ✅ A meaningful career with real impact on communities. ✅ Opportunities to progress, upskill, and innovate within support services. ✅ Flexible working support – discuss part-time, job-sharing, term-time allocation, or hybrid options. ✅ A benefits package including pension schemes, childcare support, and employee discounts (Benefits Guide).
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Flexible Working Information
We welcome conversations around flexibility. If you’d like to explore alternative work arrangements (e.g., non-standard hours, term-time variation), contact: Jane Read – Team & Partnership Manager 📞 07526 927911 📧 Jane.Read@leics.gov.uk
Team Q&A Sessions: Ask current Team Leader(s) and Keyworkers questions via Teams on 13th July 2026, 1–3pm – join via Teams link
How to Apply
- Submit your application via the county careers portal (Apply Online).
- Mandatory: Upload a detailed supporting statement explaining how you meet the listed criteria.
- Early applications make a difference – the role may close before the deadline.
- Technical issues? Contact the Employee Service Centre:
- Phone: 0300 3030222 (option 2)
- Web: Support Portal
- For accessible formats, select ‘Special Requests’.
Terms: By applying, you agree to our Terms & Conditions.
About Leicestershire County Council
We create positive change for county residents. Our work in housing, family support, and safeguarding gives employees purpose and collaboration. Discover:
🔗 Our Recruitment Process 🔗 Benefits Overview 🔗 Inclusive Workplace Promise
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