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Kiehl's Carnaby Street | Flagship Store Manager
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Kiehl's Carnaby Street | Flagship Store Manager
Lead a Vibrant, Diverse Brand Community
Foster an inclusive team culture. Combine commercial performance with the edgy, self-expressive heart of the Kiehl’s brand. Thrive on the thrill of converting high footfall into financial success.
☕ Forget everything you know about rigid beauty counters.
At our brand-new London flagship home on Carnaby Street, we aren't just selling skincare—we are building a vibrant, self-expressive community hub. Complete with our exclusive first-floor Coffee Brew Bar and a cool NYC-style lounge space, this is retail redefined.
We are looking for an extraordinary, high-energy Flagship Store Manager to lead the Carnaby Crew and shape the retail team of the future. 🚀
What You’ll Do
- 👥 Lead & Inspire: Recruit, develop, and foster a diverse, inclusive, and high-performing team.
- 📈 Drive Performance: Combine your commercial acumen with creative retail strategies to exceed flagship sales, conversion, and transaction targets.
- ☕ Host the Community: Execute high-impact brand activations and manage the customer experience across both the retail floor and our first-floor Brew Bar.
- ✨ Retail Excellence: Keep visual merchandising pristine and master operational systems with absolute precision.
- ⚡ Collaborate & Trend-Spot: Partner closely with Head Office to react instantly to fast-moving beauty, cultural, and social media trends
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What You’ll Need
Knowledge
- Retail landscape
- Flagship management
- Team leadership
- Skincare ingredients and service excellence
- The latest beauty & social trends
⚡Skills
- People engagement & leadership
- Service excellence & storytelling
- Expertise
- Digital/Social
Key Stakeholders
- My Area Manager
- My Regional Retail Director
- Head of Activation, BA Experience & Education Teams
Our Recruitment Journey: The Road to Carnaby 🗺
We do hiring differently. To find our Retail Team of the Future, we've designed a social-first, highly interactive casting process:
- 📩 PHASE 1: Apply! Submit your CV today. We can’t wait to hear your story.
- 🎬 PHASE 2: Video & Content Submissions (Week Commencing July 13th) Show us your personality! You’ll receive a brief to create two short, high-energy videos for your Round-1 interview.
- ⚡ PHASE 3: The Chemistry Class (Week Commencing July 27th) It’s time to meet in person! Join us for a live, highly interactive, and collaborative casting experience.
- 🏆 PHASE 4: The Final Pitch & Traditions (Week Commencing August 3rd) The final stretch. You'll tackle a customized Content or Business Brief designed for our future leaders, leading straight to onboarding!
Get help with your application
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Ready to Make Carnaby Your New Home?
If you are ready to combine commercial brilliance with the edgy, self-expressive heart of the Kiehl’s brand, we want to hear from you.
👉 Click "Apply" now to secure your spot in our July Chemistry Class!
#Kiehls #RetailJobs #LondonJobs #StoreManager #CarnabyStreet #BeautyCareers #RetailInnovation #EVB
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