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L2 Business Administration Assistant Apprentice
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Start your career with a Business Administration Level 2 Apprenticeship at Walton-le-Dale High School
Gain hands-on experience in administration, finance, customer service and office systems while supporting staff, students and parents in a busy school environment. Earn while you learn and develop valuable skills for your future career.
Duties include:
- Provide general clerical and administrative support, including Word processing, minute taking, filing routine correspondence, distributing mail, photocopying etc.
- Under the direction of the School Business Manager, routine financial administration, including petty cash, postage, banking, Parentpay, Synergy etc.
- Maintaining and updating manual and computerised records including, for example, records of free school meals, school trips, registers, examinations, SEN etc, including related financial administration.
- Assist with administering work experience / Career arrangements.
- Undertake reception duties, including answering the telephone and responding to routine queries, including, where appropriate, dealing with visitors on behalf of Headteacher.
- Maintaining stock and ordering supplies, including the processing of orders, checking off incoming deliveries, obtaining prices from occasional suppliers, arranging for payment of invoices and the distribution and storage of stock.
- To act as pastoral admin and clerical support.
- To support with the distribution, collection and oversight of students' uniform and borrowing of items.
- To work within school policies and procedures.
- To contribute to the provision of an effective environment for learning.
- To support the promotion of positive relationships with parents and outside agencies.
- To attend skill training and participate in personal/performance development as required.
- To take care for their own and other people's health and safety.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BLACKBURN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training will be at Blackburn College on a weekly basis.
Blackburn College, Feilden Street, Blackburn, BB2 1LH.
Duration of the apprenticeship is approx. 15 months.
Essential qualifications
- GCSE in:
- English Language (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Disclosure and Barring Service (DBS) check before starting employment.
Walton-le-Dale High School
Walton-le-Dale High School is a welcoming and ambitious secondary school in Bamber Bridge, Preston, where students are encouraged to Belong, Explore and Excel. The school is committed to providing a supportive environment where young people can develop academically, socially and personally. Staff work together to help students achieve their full potential while promoting confidence, resilience and a love of learning.
As a Business Administration Apprentice, you will play an important role in supporting the day-to-day running of the school. Working within a friendly and professional administration team, you will gain valuable experience in areas such as customer service, communication, data management, record keeping and general office administration. This is a fantastic opportunity to develop transferable business skills while contributing to a school community dedicated to making a positive difference in the lives of young people.
https://wldhigh.co.uk/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Further CPD and training opportunities.
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