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Label Operations Manager - Data & Logistics
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Job Description
Working Pattern
Typically minimum of 3 working days in the office, with core hours flexible between 8am-6pm.
The Role
Step into a high-impact leadership role where innovation meets execution. We are seeking a Lead for our Label Operations - Data & Logistics team to spearhead the core operations of our premier Label branded department. By ensuring flawless data integration and logistics management, you will elevate the partner experience and establish a new benchmark for operational excellence.
As our champion for automation and AI, you will have the unique opportunity to turn cutting-edge ideas into scalable solutions that directly accelerate the global expansion of the Label business.
What You’ll Take On
Data Operations
- Lead the ingestion and processing of all product data for new and existing brands, ensuring a highly accurate and efficient data flow for rapid product set-up.
- Manage the commercial and operational relationship with our third party integration partner, Rithum.
- Optimise product data to maximise online sales.
- Prioritise the customer experience, ensuring products go live on the website as quickly as possible.
- Working cross functionally with Ecommerce and Product Operations on product data efficiency projects.
- Maintain operational speed and quality, ensuring efforts are commercially relevant.
- Lead the Buying and Merchandise admin support team, based in Pune.
Intake & Warehouse Operations
- Oversee smooth and efficient intake operations between our brand partners and warehouses.
- Serve as the main escalation point for brand bookings, resolving complex delivery queries and ensuring strict compliance with high operational standards.
- Collaborate closely and proactively with warehouse intake teams to ensure exceptional service levels and accurate stock management.
- Ensures all charges are billed fully and correctly for intake (refurb).
- Ensure brands are complying to all of our delivery standards. Monitor compliance on a weekly basis and resolve non compliance.
Finance
- Managed the aged creditors process to ensure brands are paid on time.
- Work with brands, finance and warehouse teams to ensure invoices can be processed quickly.
Leadership & Team Development
- Lead, manage, and develop the team to achieve department objectives.
- Foster a culture of trust and openness. Coach team members to use their initiative, reach their full potential, and share business knowledge efficiently.
- Set clear targets and priorities, delegate effectively, and carry out regular performance development plans.
- Deputise for the Label Platform Manager as required and confidently manage internal meetings and external reviews.
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What You’ll Bring
- Clear, Evidence-Based Decision Making: Possesses a clear vision and strategic approach, supported by deep analysis to logically manage complex scenarios.
- A Driver of Results: Highly motivated, takes ownership of issues, and uses persistent curiosity to find innovative solutions and get things done.
- Agile and Resilient: Thrives under pressure in a fast-paced environment.
- Exceptional Cross-Functional Connector: Uses strong communication and negotiation skills to build and seamlessly manage productive relationships with internal teams, external brands, and senior stakeholders.
Sponsorship
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa.
We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.
At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.
If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
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About The Team
- 25 days holiday plus bank holidays
- Profit-related bonus - based on company performance
- Management share options
- Company car or car allowance
- Private medical insurance
- Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount
- Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more.
- Life assurance
- Group income protection
- Wagestream - helping you make the most out of your money
- Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education.
- 25% staff discount on most NEXT products - plus discount on other products
- Direct to work - NEXT orders delivered free to the office for collection
- VIP sale - early access to the NEXT sale
- Access to NEXT staff shops
- Octopus energy - like cycle-to-work, but for electric vehicles
- Free parking (excluding London locations)
- Travel2NEXT - bus services dependent on location
- On site dining facilities (excluding London locations)
- National and local discounts on goods and services - this includes things like discounted cinema tickets
- Wellhub - includes access to discounted gym membership
- Simply health - a healthcare subscription service
- Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check.
- Onsite GP - Leicester Head Office
- Onsite Physio - Leicester Head Office
- A range of dedicated 3rd party wellbeing partners
- Free eye testing - voucher to use at specific locations
Conditions apply to all benefits. These benefits are discretionary and subject to change.
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
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