Risk Management & Emergency Preparedness

• Emergency Response Plans: Develop and maintain comprehensive emergency procedures for incidents including:
  • Chemical spills
  • Biological contamination
  • Equipment failures
  • Fire and evacuation protocols
• Safety Training: Organize regular health and safety training sessions for all laboratory personnel
• Incident Reduction: Implement preventative measures to minimize workplace accidents and near-misses

Audit Support & Quality Assurance

• Regulatory Audits: Support inspections and audits by clients, regulatory bodies, and certification organizations
• Documentation Management: Ensure all documentation is complete, accurate, and traceable, including:
  • Standard Operating Procedures (SOPs)
  • Equipment calibration records
  • Maintenance logs
  • Training records
• Continuous Improvement: Implement corrective and preventative actions based on audit findings

3. Collaboration & Client Engagement

Project Progress Monitoring

• Timeline Management: Monitor experimental task progress and communicate well with customer to deliver expectation
• Proactive Problem-Solving: Identify potential bottlenecks and implement solutions to maintain project momentum
• Reporting: Provide regular progress updates to stakeholders and senior management

Client Liaison & Communication

• Project Updates: Maintain regular communication with clients regarding project status and milestones
• Laboratory Tours: Coordinate and conduct client visits, explaining laboratory capabilities, methodologies, and technical processes
• Relationship Management: Build and maintain strong client relationships through professional and responsive communication

Cross-Functional Collaboration

• Interdepartmental Coordination: Liaise with Research & Development, Quality Control, Client Support, and other departments to ensure project alignment
• Information Sharing: Facilitate effective communication channels to synchronize project timelines and deliverables
• Team Integration: Foster a collaborative working environment across all functional areas

4. Personnel Training & Development

Skills Development & Onboarding

• Induction Program: Organize comprehensive onboarding for new employees, covering:
  • Laboratory equipment operation
  • Health and safety protocols
  • Standard Operating Procedures (SOPs)
  • Emergency procedures
  • UK regulatory requirements
• Continuous Professional Development: Provide ongoing training opportunities to enhance technical competencies and regulatory knowledge
• Competency Assessment: Conduct regular evaluations to ensure staff maintain required skill levels and certifications

Essential Requirements

Experience & Education:

• Education: A degree in Life Sciences, Chemistry, or a related field (or equivalent practical experience in a lab).
• Lab Background: Previous experience working in a laboratory environment with some responsibility for day-to-day operations.
• Safety Awareness: A good understanding of basic UK health and safety rules (such as COSHH).
• Financial Basics: Experience tracking expenses or ordering lab supplies and equipment.

Skills:

• Organization: Ability to manage daily tasks and keep the lab running smoothly.
• Communication: Clear verbal and written skills for talking with team members and suppliers.
• Teamwork: Ability to work well with others in a shared space.
• Reliability: A proactive approach to spotting and fixing basic equipment or supply issues.

Desirable Experience

• Experience supervising a small team or coordinating staff schedules.
• Basic knowledge of quality standards (like ISO or GLP).
• Familiarity with H&S risk assessments.
• Previous experience dealing with external vendors or contractors.

Working Conditions & Benefits

Location: Harlow, England, United Kingdom (On-site)

Employment Type: Full-time, Permanent

Benefits Package:

• Competitive salary commensurate with experience
• Professional development opportunities