Battersea Power Station
Land Train Driver - Ethos Farm
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Land Train Driver - Ethos Farm
Land Train Driver
Reports to: Guest Services Team Manager
Location: Circus Rd W, Nine Elms, London SW11 8DD
Pay: £14.80 per hour
Working Hours: 11:00–16:00 (3–4 times per week)
Overtime Opportunity: Additional shifts available in Guest Services, subject to operational demand.
About Battersea Power Station
Battersea Power Station is an iconic Grade II-listed building* and a signature destination in London. The revitalised compound is transforming into a vibrant, mixed-use neighbourhood—a unique blend of restaurants, shops, parks, cultural spaces, and civic landmarks. This is a place to live, work, relax, shop, eat, and enjoy, blending industry heritage with modern innovation.
Role Purpose
This is a guest-facing, operational role within the Land Train service—a low-speed electric visitor transport system designed to enhance accessibility and elevate guest experience across the site. As a Land Train Driver, you will:
- Safely and professionally operate the Land Train on its fixed route
- Prioritise accessibility for all guests, especially families, elderly visitors, and those with mobility considerations
- Deliver exceptional customer service, upholding high standards in a public safety-conscious environment
- Ensure compliance with all operational safety protocols, speed limits (<= 4mph), and regulatory requirements
- Maintain street-level visibility and proactively foster a welcoming atmosphere
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The role embodies our commitment to exceptional, inclusive service:
- "We are proudly part of the unfolding story."
- "We see, listen, and act."
- "We are individually inclusive."
Key Responsibilities
Safety & Technical Operations
- Operate the Land Train exclusively on designated routes and stops
- Fulfil pre-operation/post-operation checks to ensure vehicle safety
- Adhere strictly to pedestrian safety protocols (1mph at speed bumps, 4mph max)
- Chancell safely managing passenger behaviour and intervening authoritatively in unsafe situations
Customer & Site Support
- Assist passengers board/dismount the train with attention to inclusivity
- Maintain real-time communication with Security, Operations, and Team Leaders
- Proactively provide wayfinding, directions, and site information to guests
- Staff site security by vetting/identifying visitors, remaining vigilant to safety risks
Customer Interaction
- Embrace the "Power of Hello" ethos:
- Deliver a friendly, personalised welcome
- Offer proactive assistance, guidance, and problem resolution
- Anticipate needs and project enthusiasm
Team Engagement & Punctuality
- Collaborate as part of a cohesive Guest Services team
- Stay informed through company training material
- Maintain punctuality and adapt to operational shifts
Requirements
Personal Qualities
- Naturally adaptable, positive, and guest-focused—enjoy connecting with people!
- Desires high standards of customer service with an emphasis on accessibility and inclusivity
- High personal presentation standards (site is committed to an impressive visitor experience)
- Willingness to continuously learn about Battersea Power Station’s heritage and future
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Desirable
Driver experience (not required but helpful)
Working with Ethos Farm
Ethos Farm powers exceptional guest-facing experiences—partnering with leading brands to create loyal customer relationships. Our core values are:
✔ We work together – Client-focused, skill-sharing, supportive culture ✔ We deliver extraordinary service – Inspiring impact at every turn ✔ We see opportunity – Problem-solving to exceed guest/employee expectations ✔ We are inclusive and kind – Embracing differences, valuing everyone’s role ✔ We have fun – Culturally vibrant workplace with creative energy
Benefits Package
✅ Uniform provided (no cost) ✅ Competitive holiday pay ✅ ** Award-winning learning & development** ✅ Exclusive benefits:
- Employee Assistance Programme (confidential support)
- Health cash plan (discounts on medical services)
- In-house finance advisory
- Discounts via our partners network ✅ Team recognition, events, and networking
We’re proud to be a Great Place to Work®—journeying together to make every experience extraordinary. Apply if you’re as eager for it as we are!
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