Hilti Great Britain
Large Projects Fulfilment Manager
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Whats The Role
At Hilti, we partner with customers on some of the most complex and high-profile construction projects across the world. To ensure successful project delivery, we're looking for a Large Projects Fulfilment Manager who can turn complex supply chain requirements into seamless logistics solutions.
This is a highly collaborative role where you'll work across Supply Chain, Logistics, Materials Management, Prefabrication, Sales, and Project Management teams to deliver outstanding customer experiences while ensuring operational excellence.
What You'll Do
- Designing regional and market-specific supply and logistics concepts for large projects in collaboration with internal subject matter experts.
- Reviewing Bills of Materials (BOMs) alongside Project Execution Managers to identify bottlenecks, supply risks, and opportunities to improve material availability.
- Gathering and managing customer-specific logistics requirements, including packaging, labelling, delivery sequencing, unloading, and jobsite constraints.
- Coordinating end-to-end execution of agreed logistics and supply concepts, including inbound and outbound logistics activities.
- Managing prefabrication activities and product modifications in collaboration with fulfilment and supply chain teams.
- Acting as the operational point of contact for customers on delivery planning and jobsite logistics requirements.
- Managing changes to logistics and supply concepts throughout the project lifecycle.
- Supporting project capture and bidding activities by evaluating logistics options and calculating associated costs, including transport, customs, and storage requirements.
- Ensuring accurate order processing, on-time delivery performance, escalation management, and resolution of customer concerns.
- Driving alignment between project requirements and supply chain capabilities to support successful project execution.
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What You’ll Bring
- Experience in Supply Chain, Logistics, Operations, Project Fulfilment, or a related field.
- Experience managing end-to-end logistics activities across complex or large-scale projects.
- Strong understanding of logistics, transportation, warehousing, prefabrication, and supply chain processes.
- Excellent stakeholder management skills with the ability to influence and collaborate across multiple functions and regions.
- Strong commercial awareness and the ability to balance customer requirements with operational efficiency and cost management.
- Excellent organisational skills with the ability to manage multiple projects and competing priorities simultaneously.
- Strong analytical and problem-solving skills with the confidence to make decisions in dynamic environments.
- Experience using SAP and Microsoft Office applications, particularly Excel.
- A continuous improvement mindset with experience or interest in Lean methodologies and process optimisation.
- Outstanding verbal and written communication skills.
What’s In It For You
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:
- Genuine career advancement (more than 80% of all leadership roles are filled internally)
- 6% employer pension contributions
- Private Health Insurance and Employee Assistance Programme
- 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
- Paid leave to work on charitable projects
- Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
- Different ways to work flexibly, including working from home and compressed hours
- Employee resource groups focused on gender, mental health, race, disability, LGBTQ+, and sustainability topics
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Why Hilti
Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
Commitment to Inclusion
At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
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