The Nelson Trust
Late Support Worker (Female)
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**Late Support Worker – The Nelson Trust
The Nelson Trust is a charity dedicated to supporting people affected by addiction and trauma to build safer, more stable futures. Within our residential women’s service in Stroud, we offer trauma-informed care in a structured, supportive environment where recovery can begin and lives can be rebuilt.
Our approach is shaped by years of experience and colleagues with lived experience, creating a culture grounded in empathy and real insight. This enables us to provide care that not only meets practical needs but supports lasting change.
We are looking for a Late Support Worker to join our team, providing consistent, compassionate support to women in residential treatment outside of core daytime hours—helping to maintain a safe, stable environment through the evening.
What Does the Role Look Like Day to Day?
Supporting recovery out of hours means creating a calm, safe, and well-held environment, including:
- Being a consistent and reassuring presence, helping maintain safety and stability during quieter hours
- Supporting residents to follow treatment expectations and stay connected to their recovery
- Welcoming new arrivals and helping them settle into the house
- Carrying out key tasks such as:
- Room checks
- Medication and health & safety checks
- Responding calmly to challenging situations, including offering de-escalation support
- Keeping accurate records and ensuring clear handovers to support continuity of care
What You’ll Bring to the Role
Working in this way requires confidence, emotional awareness, and a strong sense of responsibility. We are looking for someone who brings:
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- A full driving licence and willingness to travel when required
- Confidence in working independently and making considered decisions
- The ability to build trusting relationships while maintaining clear and consistent boundaries
- An understanding of residential treatment, safeguarding, or working with people affected by trauma or substance use
- A calm, steady approach, with the ability to respond thoughtfully under pressure
- Strong communication skills and attention to detail when recording and sharing information
- A willingness to develop additional skills (e.g., medication administration) and complete relevant training
- Flexibility to work a rolling shift pattern, including evenings
What Our Clients Need Most
- A consistent and reliable presence that helps them feel safe, particularly outside of core hours
- A non-judgemental and compassionate approach, with belief in their ability to recover
How We Support You
We recognise the resilience and responsibility this role requires, particularly when working more independently. That’s why we are committed to supporting you as much as you support our clients.
- Salary: £25,000 – £26,500 (pro rata, depending on experience)
- Hours: 21 per week (rolling shift pattern, 4pm – 10pm)
- Holidays: 25 days plus public holidays (pro rata)
- Pension: 6% employer contribution
- Development & Training – investment in your skills through training, supervision, and career pathways
- Wellbeing & Support:
- Employee assistance programme
- Wellbeing resources
- Benefits:
- Death in service benefit (2x salary)
- Refer a Friend scheme
- Blue Light Card discounts
- Eye care scheme
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Notes on the Role
Please note, this position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres, in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).
Join Us
If you are committed to promoting and safeguarding the welfare of our clients and have a flexible approach to work, we would love to hear from you. Join us in making a difference in the lives of those seeking recovery.
We have become known for the quality of our work and our ability to provide bespoke care and support services. While we are proud of our achievements, we are ambitious and want to continue growing and diversifying our workforce.
We recognise that employees from different backgrounds bring unique knowledge, perspectives, and experiences and we are committed to increasing the diversity of our workforce. We welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging, and rewarding experiences. For your commitment and enthusiasm, we offer:
- A comprehensive training and development programme
- A generous pension scheme
- A positive working environment
Our staff make a real difference to lives. Apply now to be part of it!
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