St Monica Trust
Laundry Assistant
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Laundry Assistant
Laundry Service Manager – Full Time (40 hours per week)
Hours & Compensation
- Full-time role: 40 hours per week
- Hourly rate: £13.45 per hour
- Annual salary: £27,976.00
About the Role
The successful candidate will deliver a full and timely commercial and personal laundry service across all St Monica Trust sites. Key responsibilities include:
- Laundry Operations
- Oversee the entire laundry service, including commercial and personal laundry tasks.
- Manage laundry stores, equipment, and inventory.
- Ensure a clean, safe, and compliant working environment.
- Compliance & Safety
- Adhere to Health and Safety regulations and report any hazardous situations.
- Flexible Cover
- Operate independently on Saturdays and during periods when the Manager or Senior team are unavailable.
- Team Collaboration
- Build strong relationships with colleagues across different departments.
- Demonstrate care and attention to every item handled, including delicate or sensitive laundry.
- May support laundry transport between sites as required (agreed with line manager).
Responsibilities
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CommunityCare & Commitment
- Treat every laundry task with professionalism, prioritising customer service excellence.
- Understand and support the needs of older people and those with dementia—willingness to learn essential.
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Diverse & Challenging Work
- Operate in a supportive yet dynamic environment where well-being and trust are key values.
- Occasionally handle physically demanding or emotionally sensitive tasks with sensitivity.
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Logistical Support
- Transport laundry between sites when needed (co-ordinated with management).
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Compliance & Initiative
- Follow all Equity, Diversity, and Inclusion policies.
- Maintain compliance with Health & Safety, manual handling, and infection control standards.
Skills & Experience
Essential
- Communication Skills
- Proficient in literacy, numeracy, and verbal communication.
- Ability to adapt communication style for others (e.g., differing abilities).
- Strong customer service skills across varied contexts.
- Problem-Solving & Critical Thinking
- Analytical and proactive in troubleshooting laundry issues.
- Organisational skills—planning and prioritising tasks efficiently.
- Ability to pre-empt challenges and escalate decisions when needed.
- Personal Attributes
- Reliable, professional, and empathetic—aligned with St Monica Trust’s core values.
- Commitment to inclusivity and sensitivity in diverse interactions.
- Physical Capability
- Strong manual ability—capable of handling heavy loads and tasks.
- Willeingness to adapt and train for new skills.
Desirable
- Experience in commercial laundry operations.
- Experience with laundry machinery and technical equipment.
- Familiarity with Health & Safety, manual handling, and infection control.
Why Work for St Monica Trust?
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We’re a not-for-profit charity dedicated to enhancing the lives of older people through connection, choice, and contribution. Our diverse organisation offers a wide range of opportunities, including:
- Industry-leading pay (£27,976.00).
- Generous pension scheme.
- Subsidised staff meals.
- Committment to training and career development—helping team members grow.
- A progressive, inclusive culture that fosters diversity and wellbeing.
About St Monica Trust
We provide exceptional care services in retirement villages, care homes, and support programmes across the community. Our team’s dedication drives our reputation for high-quality, relationship-focused care.
- Core Values: Respect, Trust, Empathy, and Excellence.
- Teams we recruit: Nursing, housekeeping, administration, support, finance, marketing—and more!
“What sets us apart is our people—they go above and beyond to create meaningful relationships with residents.”
Get in Touch
visit our Careers Page (stmonicatrust.org/careers)
email: recruitment@stmonicatrust.org.uk call: 0117 949 4091
Stay connected:
- Facebook: @stmonicatrust
- Twitter: @St_Monica_Trust
- Instagram: @stmonicatrust
- LinkedIn: @St_Monica_Trust
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