AccorHotel
Laundry Valet, Casual (0-hour contract), The Savoy Hotel
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Laundry Valet, Casual (0-hour contract), The Savoy Hotel
Laundry Valet, Casual (0-hour) Contract – The Savoy
Company Description
The Savoy, a Fairmont Managed Hotel, stands as one of the world's most iconic establishments. Renowned as leaders in hospitality, The Savoy delivers five-star luxury through outstanding service and excellence. Opened in 1889, the hotel has hosted royalty, world leaders, and luminaries of the stage and screen. Today, our colleagues embody innovation and inspiration, driven by a commitment to world-class standards.
Passionate about talent development and recognition, The Savoy offers:
- Unwavering support for colleagues
- A competitive benefits package
- Opportunities for growth in a dynamic environment
Job Description
Job Title: Laundry Valet (Casual 0-hour contract) Department: Housekeeping Supported By: Laundry Supervisor Salary: £18.27 per hour (including service charge)
Shift Details
Hours: 06:30–15:00 and 15:00–23:30 Note: Flexibility required Monday–Sunday for early/late shifts.
Your Purpose
Serve as a key player in our operation, upholding exceptional standards in:
- Guest and colleague laundry services
- Dry cleaning and pressing
- Linen room operations
Accountabilities
You will be responsible for:
- Linen preparation to ensure team efficiency daily
- Handling guest belongings securely and discreetly
- Stock preparation/delivery fostering a team-first mindset
- Maintaining a clean, orderly work environment
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Key Responsibilities
- Laundry & dry cleaning:
- Collect, process, and deliver guest laundry, dry cleaning, and pressed items
- Assist with guest room moves/packing/unpacking
- Billing & record-keeping:
- Accurate recording and charging of all items
- Repairs & maintenance:
- Sewing and garment mending
- Equipment operation:
- Correct use of laundry machinery (washing machines, dryers, irons)
- Linen control:
- Monitor stock and inventory
- Distribute staff uniforms (report damages/losses promptly)
- Customer communications:
- Align guest interactions with service standards
- Safety & standards:
- Keep linen room and equipment immaculate
- Additional duties:
- Fulfill tasks directed by Housekeeping leadership
Qualifications & Experience
Essential Skills:
✔ Time management & prioritisation skills ✔ Warm, enthusiastic, and relational personality ✔ Ability to thrive under pressure ✔ Reduced mobility tolerance:
- Kneeling, lifting (up to 20kg), carrying, pulling, standing/walking for extended periods ✔ Adaptability and problem-solving ✔ Attention to detail ✔ High responsibility and independence (able to work with/receive supervision) ✔ Professional growth mindset:
- Keen to expand beyond laundry into luggage services, advanced laundry operations, and maintenance equipment
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Desirable:
★ Hospitality experience: 1 year (preferred) ★ Laundry-specific training: 6 months (preferred) ★ Flexibility for Monday–Sunday schedules ★ Willingness to multiskill as operational demands shift
Additional Information
Benefits Highlights
Salary + Pension: Competitive pay with accrued benefits Accrued Holidays: Per company policy Exclusive Discounts:
- Trade rates at:
- Savoy, Fairmont, Raffles, Accor hotels (applies to family & friends)
- 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist, and selected Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants + Restaurant 1890 Workplace Amenities:
- Colleague dining facilities
- Interfaith prayer room & wellness room
- Free laundry services for staff
- Free gym access Local Discounts:
- Food & beverage (F&B) + retail partners
Note: Job Category: Rooms / Job Type: Casual (0-hour)
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