Gallagher
Law Graduate Opportunity
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Law Graduate Opportunity
Recovery Claims Handler – Strata Solicitors, Gallagher Bassett
At Gallagher Bassett, we’re there when it matters most. Helping people navigate complexity is more than our job—it’s our purpose. We’re a team of empathetic experts and outcomes-driven professionals who care deeply about doing the right thing. If you’re passionate about developing a career in law, delivering exceptional customer service, and making a meaningful impact, we want you to join Strata Solicitors, our in-house law firm.
Overview
This role—known internally as a Recovery Claims Handler—is perfect if you thrive on solving challenges, communicating clearly, and building client relationships. Your caseload will include unproven loss recovery claims primarily arising from road traffic accidents, with the goal of securing swift settlements on behalf of our clients.
Key Details of the Role
- Working Pattern: After a 3-month probation period, you’ll enjoy two days working from home per week (within office hours of 8am–6pm, Monday to Friday).
- Total Hours: 37.5 hours per week.
- Career Growth: You’ll receive financial support to gain either a Chartered Insurance Institute (CII) qualification or a professional legal qualification—setting the springboard for your legal career.
How You’ll Make an Impact
You’ll handle a portfolio of challenging but rewarding claims independently, leveraging a fast-paced, client-focused environment. Success means:
- Proactively resolving road traffic claims by negotiating with third parties and insurers.
- Expediting settlements to achieve optimal outcomes for clients.
- Maintaining robust records on our case management system, with attention to accuracy and detail.
- Balancing legal strategy—starting litigation only when appropriate to avoid delays.
- Building trust with clients by delivering friendly, efficient, and empathic service.
- Following our strict compliance protocol, for both professional standards and ethical conduct.
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About You
The ideal candidate is detail-oriented, decisive, and proactive. You: ✔ Think flexibly, blending intuition with clear reasoning to steer claims toward profitable resolutions. ✔ Excel at communication—negotiating and resolving disputes impartially, verbally and in writing. ✔ Operate independently yet collaborate—finding balance between self-reliance and teamwork. ✔ Own your work with a “can-do” attitude—treating every claim as a chance to exceed expectations. ✔ Adapt quickly to high-paced environments while sustaining precision. A well-timed question (“would a Good Samaritan do the same?”) reflects the mindset Strata upholds.
A law degree or insurance qualification is advantageous, but having a preference for problem-solving and customer service is what matters most.
Compensation and Benefits
On top of your competitive salary, a supportive team, and smart career progression, we offer an impressive benefits package tailored to your level. Core benefits include:
- Time Off: 25 days’ holiday + bank holidays, plus the option to “buy” additional days.
- Pension: A defined contribution scheme with Gallagher contributions.
- Support: Life insurance covering 4x your basic salary, tax-free, with retirable family cover to 10x.
- Earned: Income protection with coverage for up to 50% of your salary, plus top-up options.
- Healthcare/Disability Protection: Health cash plan or private medical insurance—options depend on location.
- Maximum Career Flexibility: Three paid volunteering days per year.
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Further cash or non-cash rewards weekly save time and money:
- ** Employee Stock Purchase Plan**: Buy company shares (up to 15% gross discount).
- Share Incentive Plan: HM Revenue & Customs-approved, tax-effective stock purchase plan.
- Critical illness cover
- Access to discounted gym plans (3,000+ members nationwide).
- Season ticket loan (for sports, theatre, or events).
- Exclusive voucher portal with discounted grocery shopping/leisure.
- Emergency back-up childcare services (to meet all occasional demands).
Gallagher’s Inclusive Commitment
At Gallagher, we champion inclusion and diversity as core strengths. We’ve been recognised as a Living Wage Employer and are nationally accredited as Disability Confident.
Diversity and Belonging
- We’re Disability Confident Committed: Our processes prioritise accessibility, from recruitment through promotion. Long-term health conditions or disabilities? We encourage adjustments if needed—let us help.
Contact TAGlobalSupport@ajg.com if you’re unable to accommodate the standard process. Alternatively, leave your contact details for a callback.
Equal Opportunity Principles
This employer prohibits discrimination based on a wide range of protected characteristics—including race, gender, age, disability, or religion—and requires the same level of dignity for everyone. Establishing equal access extends to clients, suppliers, and employees alike.
Ready to join a motion-led future? Your journey starts by exploring life through The Gallagher Way Community.
These core beliefs guide our purpose each day: ["(Speak) once, (Listen) right, (Write) clear."**]
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