DPD UK
LCV Service & Repair Advisor
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LCV Service & Repair Advisor
Permanent Role – Fleet Maintenance Coordinator 40 hours per week | £30,300.00 | Oldbury, B69 4DA | Mon-Fri, 08:30–17:00
As part of the UK’s most sustainable delivery company, this role supports our £2B+ turnover by efficiently managing vehicle maintenance for our Light Commercial Vehicle (LCV) fleet. You’ll ensure seamless operations, forge strong supplier relationships, and guarantee cost-effective repairs while driving operational excellence.
Responsibilities
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Fleet Maintenance Coordination
- Plan and schedule both scheduled and unscheduled maintenance across DPD’s fleet.
- Work with owner driver franchisees (ODF) to minimise disruptions and streamline bookings.
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Key Relationship Management
- Maintain communication between ODFs, depots, and third-party repairers to ensure repairs progress efficiently.
- Strengthen relationships with the repairer network while preserving strong partnerships with dealer networks.
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Operational Analytics & Compliance
- Use data to analyse repair network utilisation, keeping Vehicle Out of Repair (VOR) time minimal.
- Monitor legislative compliance on all service documents and documentation.
- Process and handle prompt invoice payments.
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Reporting & Record Keeping
- Run daily, weekly, monthly, and annual reports (service logs, MOT records, operational performance).
- Update internal records in line with company standards.
- Provide administrative support to:
- Road Transport Collision team (as required)
- Maintenance Control team (as required)
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Flexibility for Additional Needs
- Other reasonable management tasks may be necessary.
Qualifications & Skills
We’re looking for a detail-oriented, proactive professional who embodies our DPD DNA values—Passion, Respect, Honesty, Flexibility, Caring, Accountability—and brings:
Essential
- Strong analytical and organisational abilities with a focus on accuracy and efficiency.
- Demonstrated teamwork and collaborative leadership in a dynamic environment.
- Proficient IT skills with experience in Microsoft suite or Google Workspace.
- Proven adaptability and a can-do attitude while meeting deadlines under pressure.
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Preferred
- Formal qualifications in logistics, commercial vehicle maintenance, or related fields.
- Industry experience in fleet management, procurement, or maintenance logistics (highly valued).
Benefits & Opportunities
We celebrate your commitment with unparalleled support, including:
✱ Holiday Trading – Earn extra income over peak periods ✱ Enhanced parental packages for maternity/paternity leave ✱ Free life assurance (4x salary on joining DPD’s pension) ✱ Onsite car parking for all employees ✱ Retail discounts (including up to 5% off supermarket shopping) ✱ Milestone Days Off to celebrate personal achievements ✱ Free eye tests and subsidised glasses (for screen-based roles) ✱ Career growth – promotions from within with no limit to visibility
DPD partners with private enterprise Valuable 500 and Disability Confident Employer to build an inclusive, progressive workplace. If sustainability and driving exceptional customer satisfaction excite you, we invite you to join our team!
Apply today for this full-time Fleet Maintenance Coordinator position.
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