Calling all innovators – find your future at Fiserv

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About the Role

This role sits at the intersection of payments technology, financial crime domain expertise, and product delivery. You will act as the bridge between compliance, risk, and engineering, translating regulatory requirements and fraud typologies into scalable platform features and data-driven solutions.

You will work closely with Product, Technology, Data, Operations, Financial Crime, Risk and Compliance teams to deliver improvements that reduce risk, lower operational burden, and enhance decision making across the bank. Other responsibilities include strengthening platform capabilities in real-time monitoring, AML, and transaction risk management, as the business scales into multi-region operations and increased regulatory scrutiny.

What You’ll Do

• Translate financial crime regulatory requirements (AML, sanctions, fraud) into clear functional and technical specifications
• Analyse and document end-to-end payment flows, including:
  • Authorization
  • Clearing
  • Settlement
  • Reconciliation
• Work hands-on with teams to define real-time transaction monitoring rules and detection logic
• Partner with engineering teams to design API-driven and event-based system integrations
• Define and document:
  • Data flows
  • Schemas
  • Lineage across fraud detection and reporting systems
• Interpret scheme rules (Visa, Mastercard, Amex) and ensure compliance in platform behaviour
• Work closely with compliance teams on:
  • SARs (Suspicious Activity Reports)
  • Alert handling
  • Regulatory reporting expectations
• Support product management in shaping:
  • Roadmaps
  • Prioritisation
  • Delivery milestones
• Act as Product Owner on client engagements across:
  • Issuing
  • Acquiring
  • Risk and compliance propositions
  • Own and prioritise product backlogs
  • Write clear user stories and acceptance criteria
  • Run grooming, planning, and review ceremonies with client teams
• Facilitate workshops and stakeholder alignment across:
  • Risk
  • Data
  • Engineering
  • Operations
• Contribute to:
  • UAT (User Acceptance Testing)
  • Validation
  • Production readiness for risk & financial crime solutions