itecopeople
Lead Business Architect / Business Design Partner
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Circa £75,000 + Excellent Benefits | Remote First | Occasional UK Travel
Shape the future of business transformation.
We're looking for an experienced Business Architect to join a major transformation function as a Business Design Partner, playing a key role in shaping enterprise-wide change before delivery begins.
This is a strategic role for someone who has extensive experience designing Target Operating Models (TOMs), Service Design and Business Architecture within large, complex organisations. You'll work alongside Directors and Executive Sponsors to define business problems, shape future ways of working and ensure major change initiatives are strategically aligned before entering delivery.
This is an opportunity to influence change at the highest level, helping establish Business Architecture capability and embedding effective business design practices across the organisation.
What you'll be doing
- Partner with Directors and Executive Sponsors to shape complex business transformation initiatives.
- Lead strategic discovery, defining business problems, outcomes and future direction.
- Design Target Operating Models, business capabilities, service models, customer journeys and end-to-end business processes.
- Lead Service Design activities, ensuring future services are customer-focused, operationally effective and aligned to organisational strategy.
- Apply Business Architecture techniques to develop future-state operating models, business capabilities and organisational design.
- Facilitate senior stakeholder workshops, challenging thinking and building consensus around future ways of working.
- Develop strategic options, recommendations and business cases that support Executive decision-making.
- Ensure business design aligns with Digital, Data, Enterprise Architecture and Delivery teams to create integrated, sustainable solutions.
- Help establish and evolve Business Architecture and Business Design frameworks, standards and ways of working.
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About You
You'll be an experienced Business Architect, Lead Business Analyst or Business Design professional with a proven track record of shaping enterprise-wide transformation.
You'll bring:
- Extensive experience in Business Architecture and strategic business design.
- Significant experience designing and embedding Target Operating Models (TOMs).
- Strong Service Design experience, including customer journeys, business capabilities and organisational design.
- The ability to lead complex discovery activities and shape business strategy before delivery begins.
- Experience engaging and influencing Executive and Director-level stakeholders with confidence and credibility.
- Experience establishing Business Architecture practices, governance or new ways of working.
- Strong facilitation, workshop leadership and stakeholder management skills.
- An understanding of digital platforms, enterprise architecture and data-enabled transformation.
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Sector experience
We're particularly interested in candidates with extensive experience within:
- Social Housing
- Care or Healthcare
Experience shaping Corporate Services operating models, particularly across HR and Finance, will be highly advantageous.
Candidates from other large, highly regulated organisations will also be considered where they can demonstrate significant Business Architecture, Service Design and Target Operating Model experience.
What's on offer?
- Circa £75,000 salary
- Excellent benefits package
- Remote-first working with occasional UK travel
- A genuine opportunity to shape strategic transformation before delivery begins.
- The chance to establish and mature Business Architecture capability within a collaborative and growing change function.
If you're an experienced Business Architect who enjoys solving complex organisational challenges, designing future operating models and influencing strategic change at Executive level, we'd love to hear from you.
Please send your CV to lramm@itecopeople.co.uk
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