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Lead Engineer
Lead Engineer - Data Center Operations (Site Team)
About the Role
The Lead Engineer directs the Operations Site Team, its associated activities, and vendors to ensure the Data Center is operated and maintained safely, within Service Level Agreements (SLA), and with minimal risk. As the primary point of contact, the Lead Engineer manages day-to-day activities of the Technical Operations Site Team, ensuring:
- All reactive and planned maintenance tasks are delivered to agreed timelines and SLAs/KPIs using CMMS (Computerized Maintenance Management System).
- Incident management is handled efficiently and transparently.
What You’ll Do
Technical & Operational Leadership
- Ensure full adherence to safety protocols, regulatory standards, and permits for all site works.
- Lead response and coordination for building services infrastructure issues, including collaboration with Site Engineers and third-party specialists where necessary.
Incident & Maintenance Management
- Oversee coordination and documentation of incidents via CMMS systems, including maintenance of incident reports.
- Supervise planned and reactive maintenance tasks to preserve operational efficiency and compliance.
Authorized Personnel Duties
- Act as an HV Authorised Person, covering:
- Safe isolation procedures
- Issuing permits to work
- Operational checks and approvals
Specialist Services Oversight
- Support induction processes for Specialist Service Contractors
- Approve minor works listed on service report sheets
- Liaise with the planning team for tasks under supervision.
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Client & Team Support
- Monitor SLA compliance and communicate effectively with client representatives.
- Provide support to Data Center and Site Management, including:
- Communication assistance
- Technical advice
- Coverage for absences
What You’ll Need
Qualifications & Experience
-
Strong experience in mission-critical mechanical & electrical environments, preferable in data centers or similar settings.
-
Essential:
- Knowledge of key data centre infrastructure components such as:
- UPS systems
- Generators
- Cooling systems
- Recognized formal electrical training (e.g., City & Guilds).
- Experience in operational safety practices, HV isolation, and permit management.
- Knowledge of key data centre infrastructure components such as:
-
Preferred (non-essential):
- ITIL certification or ServiceNow experience for incident/logistics management.
Competencies
-
Technical & Analytical:
- Ability to make informed risk-based decisions in high-pressure situations.
- Proficient use of CMMS systems.
-
Leadership & Organizational:
- Self-driven, highly organized, and capable of prioritising multiple tasks with precision.
- Proactively manages workload flexibility, adapts to change, and demonstrates a ‘can-do’ attitude.
- Strong communication skills for delivering information across diverse audiences.
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- Personal Attributes:
- Reliable, with a commitment to high personal standards.
- Abilities to delegate and adapt strategies to meet site-specific needs.
About Us
Digital Realty connects businesses to the data ecosystems their customers rely on through:
- A portfolio of 300+ worldwide data centre facilities across 50+ metros and 25+ countries.
- Services spanning data centre operations, colocation, and interconnection.
- platforms like PlatformDIGITAL, offering Pervasive Datacenter Architecture (PDx) for seamless innovation and managing emerging data challenges.
For more: digitalrealty.com
Core Values & Culture
- A supportive, inclusive workplace where staff are encouraged to bring their full selves to work.
- Development opportunities for continuous learning, augmenting individual and organisational growth.
What We Can Offer You
- A fast-paced, globally engaged team that thrives on collaboration and driving meaningful change.
- An environment reflecting safety as a non-negotiable:
- ‘Safely Powering Progress’ means safeguarding lives, assets, and data foundational to our operational success.
- Competitive remuneration, extensive benefits package, and rewards aligned with company value outcomes.
For further insights, explore our LinkedIn or Twitter channels.
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