Versende Ltd
Lead Internal Quality Assurer (IQA)
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Lead Internal Quality Assurer (IQA) | Hybrid London | £45-55,000
We're working with a leading, Ofqual-accredited apprenticeship assessment organisation to recruit a Lead Internal Quality Assurer (IQA). Part of the UK's leading digital venture builder, this ambitious, technology-enabled business puts the apprentice at the heart of everything it does, working in collaboration with training providers, employers, and apprentices to ensure they're prepared for real-world success.
About the role
Reporting to the Head of Internal Quality Assurance, the Lead IQA plays a critical role in safeguarding the quality, consistency, and integrity of apprenticeship assessment delivery. You'll ensure all assessment decisions are valid, reliable, and aligned to both assessment plans and Ofqual regulatory requirements.
Acting as the central point of control for internal quality assurance, you'll design and deliver a risk-based sampling strategy, drive assessor standardisation, and provide oversight of quality performance across all programmes. The role combines hands-on quality assurance with strategic ownership of quality frameworks, keeping the organisation audit-ready while continuously improving delivery standards.
Working cross-functionally with Delivery, Product, and Compliance teams, you'll help shape how quality is embedded across the organisation, moving beyond assurance into proactive quality improvement and risk mitigation. This includes supporting assessment reform activity and ensuring quality approaches evolve alongside changes in regulation and delivery models.
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It's well-suited to someone highly detail-oriented, comfortable in a regulated environment, and motivated by the chance to influence and improve assessment quality at scale within a fast-growing business.
Key responsibilities
- Own the design and execution of the IQA framework, ensuring all assessment activity meets Ofqual requirements and internal quality standards
- Conduct risk-based sampling of assessment decisions to verify outcomes are valid, reliable, and consistent across standards
- Drive assessor standardisation, ensuring assessors interpret assessment plans consistently and apply marking criteria accurately
- Assure compliance with Ofqual and EPA regulations, identifying and mitigating risks to compliance or public confidence
- Maintain end-to-end visibility of quality performance across standards, identifying trends, risks, and areas requiring intervention
- Lead feedback, coaching, and performance improvement for assessors following sampling activity
- Produce clear, data-driven reports on quality performance for SMT and governance forums, highlighting risks, root causes, and actionable improvements
- Collaborate with Product, Delivery, and Compliance teams to keep assessment design, delivery, and quality assurance aligned and improving
- Support assessment reform and continuous improvement in line with regulatory change and the platform roadmap
- Maintain audit readiness, ensuring documentation, sampling records, and decision trails are robust, accessible, and ready for EQA and regulatory review
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Essential requirements
- Recent experience as an IQA, Lead Assessor, or Senior Assessor within apprenticeship assessment or regulated assessment
- Strong understanding of apprenticeship assessment plans
- Strong understanding of grading and standardisation principles
- Experience of a BRAG risk-based sampling approach
- Ability to provide clear, evidence-based feedback that is both technically accurate and development-focused
- Confident professional judgement and willingness to challenge where necessary
- High standards of written communication and record-keeping
- Understanding of the Data Analyst L4 apprenticeship or a higher-level data standard
Desirable requirements
- Experience working with apprenticeship providers and apprenticeship assessment organisations
- Familiarity with Ofqual terminology and expectations
- Experience supporting or responding to assessors, skills coaches, or trainers
- Experience across digital/technical apprenticeship standards
Skills and attributes
- Adaptable and responsive to regulatory changes
- Collaborative approach with internal teams and external partners
- Strong organisational skills
- Able to work consistently to agreed standard operating procedures
- Commitment to maintaining high standards of assessment integrity and quality
Interested? Get in touch.
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