Old Colony YMCA
Lead Monitor/Security
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Lead Monitor/Security
OLD COLONY Y JOB DESCRIPTION
TITLE: Lead Monitor, OCC Community Justice Support Center CLASSIFICATION: Non-exempt REPORTS TO: Director, OCC CJSC JOB SUMMARY: The Lead Monitor is responsible for oversight of all monitoring activities at the Center. S/he is responsible for scheduling of staff, coverage of vacant shifts, and oversight of urine drug screens from participants. S/he will communicate with Center management on all issues and write reports as needed while ensuring a safe and secure environment for both staff and participants. S/he will ensure that participants enter and exit the Center in an appropriate manner and remain in assigned areas. JOB FUNCTION: Program/Department Responsibility: Supervise all monitoring operations at Center. Schedule staff to ensure adequate coverage for all shifts. Fill vacant shifts as needed. Provide direct monitoring of participants in all phases of daily routines including break periods. Monitor all educational and clinical classes/groups. Take accurate attendance of all participants. Maintain accurate communications log entries. Collection and documentation of urine screens. Write incident reports as needed and communicate concerns to program management. Responsible for on-going training of monitoring staff. Provide feedback on performance to staff and conduct annual performance reviews. Screens and presents candidates for hire to program management. Attend and participate in all scheduled meetings and trainings as directed. Provide transportation in assigned program vehicle when required. Prevent crisis situations from escalating by intervening and counseling participants. Provide support and assistance in any crisis situation. Maintain work schedule as directed. Other duties as assigned or directed by supervisor(s).
Supervision of Personnel: Provide training and supervision of the monitoring staff at the Center.
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Fiscal Responsibility: Adhere to all fiscal policies and procedures such as petty cash, purchase orders, vouchers and employee expenses as requested.
Facility/Housekeeping Responsibility: Ensure that the monitoring reception areas, offices and assigned vehicles meet the highest standards of cleanliness and maintenance.
Interdivisional/Community/Volunteer Responsibility: Attend all assigned meetings. Actively participate in the Y’s Annual Campaign. YMCA LEADERSHIP COMPETENCIES - LEADER Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fundraising. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work, and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths, and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates upto-date knowledge and skills in technology.
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Education/Experience/Physical Requirements: Bachelor’s Degree in Criminal Justice or similar field preferred. Associates Degree with a minimum of four (4) years experience working in the criminal justice field will be considered. At least one year of supervisory experience required. Must have visual and auditory acuity in order to maintain security of the center. Computer skills including MS Office (Word, Excel, Outlook and Teams). Valid Massachusetts Driver’s License and good driving record. Must submit and pass drug testing upon hire. A minimum of one evening shift weekly and some weekend availability required. Some traveling required for meetings and trainings Must be able to walk, sit, stand during the work day. CLOSING STATEMENT: To ensure the overall operations of the Y and support teamwork, I will accept additional responsibilities as assigned. In addition, I understand that my work location and hours of employment are subject to change to meet the business needs of the Old Colony Y.
Qualifications
Bachelor’s Degree in Criminal Justice or similar field preferred. Associates Degree with a minimum of four (4) years experience working in the criminal justice field will be considered. At least one year of supervisory experience required. Must have visual and auditory acuity in order to maintain security of the center. Computer skills including MS Office (Word, Excel, Outlook and Teams). Valid Massachusetts Driver’s License and good driving record. Must submit and pass drug testing upon hire. A minimum of one evening shift weekly and some weekend availability required. Some traveling required for meetings and trainings Must be able to walk, sit, stand during the work day.
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