Lead Nightshift Manager – Full-Time Role

About the Role

Lead and manage a small team of managers overnight, delivering all replenishment activities to ensure our customers receive everything they need the following morning. Core responsibilities include:

• Planning for key trading activities and events in collaboration with store leadership.
• Managing pay, scheduling, training, and employee relations—including performance management, absence tracking, and completing disciplinaries.
• Taking full accountability for the store overnight, fostering high standards, role modelling, and efficiency across the team.
• Prioritising the health and safety of colleagues on every shift.

This role operates in 4-night shifts (typically 22:00–08:00), with a premium of £4,500 above base salary.

What Makes a Great Lead Nightshift Manager?

• Nightshift adaptability: Comfortable with working overnight, understands physical and mental demands, and creates a safe and supportive environment.
• Passionate leadership: Inspires ambition for customers and colleagues, fostering a high-performance culture.
• Fast-paced management experience: Hands-on experience in managing managers and leaders in a customer-facing environment.
• Independent leadership: Comfortable operating alone, confident in owning the store’s performance without senior oversight.
• Performance-focused: Driven by efficiency and engagement, with the ability to interpret and improve performance metrics.
• Data-driven: Uses data and KPIs to drive results, demonstrating a track record of improvement.
• Inclusivity champion: Builds an inclusive team culture and addresses sensitive situations with fairness and judgement (e.g., disciplinaries up to dismissal).