CareLoop Health | B Corp™
Lead Product Designer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
CareLoop Health is focused on providing predictive, personalised care for people living with severe mental illness (SMI). Our goal is to accurately predict and prevent mental health crisis. We collaborate with people with lived experience, carers, clinicians, researchers, and other stakeholders to leverage digital technology and data insights to improve outcomes in mental health.
Role Description
We are looking for a Lead Product Designer to take end-to-end ownership of the CareLoop experience - for the people living with SMI who use our app, and the clinical teams who rely on it to act. You will design core product flows, shape emerging areas, and own the design system and ways of working that let a small team move fast without losing quality.
This is a high-ownership role with a lot of room to shape things. You will be designing for a population with real and specific needs, and for clinicians who need to trust what the product tells them and act on it with confidence.
Beyond craft, we are looking for someone who thinks strategically about design’s role in the business. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive.
Skills and Knowledge
Essential:
- Proven experience of designing complex, end-to-end digital products, ideally in regulated, healthcare, or other high-stakes domains
- A strong portfolio demonstrating craft across visual and interaction design - clarity, consistency, and attention to detail
- Experience establishing and maintaining a design system and component UI library
- A systems mindset able to embed design principles and ways of working across a team, not just ship individual screens
- Strong experience of user research methodologies and approaches, bringing rigour to research and co-design sessions
- Strategic thinking that ties design decisions to business outcomes, led by an instinct to define the problem before designing the solution
- Comfort working through ambiguity, where there is not always a clear path forward
- Accessibility and inclusive design as a default (WCAG 2.2 AA or equivalent)
- Strong communication skills and a proven ability to deliver to deadlines
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Desirable:
- Fluency with AI tools and workflows to move faster and raise the quality of your craft
- Experience in start-up or early-stage environments
- Confidence facilitating user research and co-design with underserved, vulnerable or clinically complex populations
- Familiarity with mental health, chronic condition management, or digital therapeutics
Responsibilities:
- Own the design of CareLoop’s products – spanning the service-user app, the clinician portal, and the Digital Navigator experience – from research and concept through to shipped experience
- Establish and maintain CareLoop’s design system and component UI library, advocating for reusability and consistency as we scale, and ensuring a seamless, efficient handover to the development team
- Define and embed design principles and ways of working
- Lead user research and co-design with lived-experience and clinical stakeholders
- Design novel, unestablished interaction patterns for emerging areas
- Partner closely with product and engineering to uncover problems and define solutions, and bring a design perspective into roadmap and planning
- Foster a culture of feedback - actively seeking input on your work and giving it generously to others
- Travel to Manchester and Leeds required to work directly with our engineers and academic partners
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Key Authorities:
- Authority to make design decisions - including the design system, component library, and design standards - within agreed product priorities
- Decision-making authority for design execution within defined project scopes
- Authority to escalate design-quality risks, blockers, or issues to the Director of Product and to the COO where necessary
What we offer:
- Salary £50,000-£60,000 depending on experience (full-time)
- Hybrid role (% time in the office negotiable) office located in London or Manchester
- The opportunity to build something from the ground up and grow with it
Annual benefits:
- 25 days holiday + UK bank holidays
- Your birthday as a holiday day
- 2 mental health days per year
You must have the right to work in the UK
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location