Required Qualifications, Capabilities, and Skills

• Strong hands-on experience in front office trading environments or similarly high pressure, low latency domains.
• Proficiency with SRE tooling and techniques, including FIX messaging, Kafka, Grafana, Splunk, ITRS Geneos, Dynatrace, InfluxDB, MQ (IBM MQ or similar), Oracle DB.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to improve SRE workflows (e.g., incident investigation support and knowledge capture) with strong validation habits and awareness of data sensitivity.
• Ability to evaluate AI-assisted operational recommendations for correctness and risk, define appropriate guardrails for team usage, and ensure outcomes align to resiliency and security expectations.
• Deep knowledge of reliability engineering principles: SLIs/SLOs, real-time telemetry, disaster recovery planning, capacity planning, and performance tuning.
• Experience designing and implementing observability frameworks for mission critical systems.
• Proven ability to lead incident response and drive long term remediation.
• Solid programming skills in Python, Java, or Kotlin, with the ability to contribute production grade code. Experience with microservices, distributed systems, and event driven architectures.
• Strong understanding of CI/CD pipelines, automated testing, and deployment strategies.
• Comfortable interacting directly with traders and senior stakeholders. Excellent communication skills, especially when translating technical issues into business impact. Ability to operate calmly and decisively in high pressure situations.
• Strong leadership presence with a collaborative mindset.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.