How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Lead SRE - Chase UK
Site Reliability Engineer – UK International Consumer Bank
At JPMorgan Chase
At JPMorgan Chase, we redefine customer expectations in digital banking—seamless, intuitive, and built on trust. Our chase UK platform transforms banking with user-centric design and cutting-edge innovation, expanding across the UK and Europe.
As a Site Reliability Engineer within our International Consumer Bank, you’ll shape mission-critical customer experiences in a fast-growing, collaborative team. We seek engineers passionate about technology, reliability, and the financial services industry—solutions-driven innovators who thrive in distributed, diverse work environments.
Your role will focus on:
- Delivering scalable, resilient fintech platforms
- Reducing operational friction via automation
- Defining reliability metrics, observability standards, and proactive resilience patterns
About the Role
We’re transforming banking—join us to deliver world-class digital experiences, reduce operational toil, and build the bank of the future.
Key Responsibilities
- Define & enforce reliability standards:
- Drive continuous improvement in system reliability, monitoring and alerting for mission-critical microservices.
- Eliminate operational toil through automation, advancing both customer-facing and infrastructure tooling.
- Observability & measurement mastery:
- Develop golden signals, SLIs, SLOs, error budgets, and actionable dashboards (Grafana, Prometheusetc.).
- Implement self-healing patterns: graceful degradation, rate limiting, circuit breakers, and automated failover.
- Collaborate driven development:
- Partner with engineering, product and platform teams throughout the software lifecycle, embedding reliability from the start.
- Contribute to feature design, ensuring observable, resilient, and sustainable systems.
- Proactive resilience & performance:
- Conduct load testing and capacity assessments to reduce bottlenecks and enhance scalability.
- Use AI-driven analysis to streamline incident root causes, reducing resolution times.
- AI-enhanced operations:
- Innovate with AI tools to accelerate: log/trace analysis, runbook drafting, documentation, and operational automation.
- Build and share your AI engineering skills, adapting generative tools for high-security financial systems.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
Core Competencies
- Engineering excellence: Proven experience as a Software Engineer (or SRE) with portfolio of shipped, production-grade systems.
- Distributed systems expertise:
- Debugging, scaling, and optimising microservices with tools like Kubernetes (EKS/Openshift) and cloud platforms (AWS preferred).
- Specialisation in: networking, load balancing, service discovery, and ingestion pipelines.
- Observability & reliability toolset:
- Hands-on experience with Prometheus, Grafana, ELK/Kibana, or Jaeger/Tracing.
- AI Partnership:
- Ability to integrate responsibly AI tools for operational workflows while ensuring accountability, prompt validation, and privacy.
Nice-to-Know Skills
- AWS expert: Familiarity with cloud-native architectures and managed services.
- Self-service tooling: Proven track record building: automated deployment pipelines, command-line utilities, or crd-operators.
- Developer experience (DX) improvements: Contributing to codelabs, golden paths, or reusable patterns.
- AI Applied Operations: Prior experience with anomaly detection, alert enrichment, or automated alert routing.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why This Matters to You
Help build the future
- Join an expansion initiative: grow our team, product and geographies.
- Influence industry-leading cloud-native designs with billiards’ worth of financial data.
Culture & Commitment
- Diversity & inclusion: We actively recognise the unique value diversity brings to our teams. Priority is given to people motivating and empowering others to reach new heights.
- Learning investments: At J.P. Morgan, you’re encouraged to own your professional growth.
- Work with integrity: Transparency and trust are valued throughout our teams and processes.
Equal Opportunity
Chase is an equal opportunity employer. We’re utterly committed to all protected attributes (disability, pregnancy, veteran status, heritage, and LGBTQ+) without exception. Please see our Accommodate requests CFR FAQs for clear guidance on Great Britain applicants/employees accommodations.
Join Us
Enquire confidentially below, and let’s shape banking for millions:
#ICBCareers | #ICBEngineering
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location