Neko Health
Lead Workforce Planner, EU & UK
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Mission
Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.
Role Purpose
This role exists to give Neko's EU & UK clinic network a workforce planning function that scales as fast as the business does, turning rota execution into a repeatable playbook rather than a per-market scramble. The Lead Workforce Planner owns scheduling and compliance end-to-end across markets, mentors Workforce Coordinators as the team grows, and acts as the internal champion for AI-driven scheduling.
What You'll Deliver in the First 6-12 Months
- Build and ship the EU workforce planning playbook, used to stand up rota operations for new clinic openings without rebuilding the process each time.
- Hire and onboard the first Workforce Coordinator(s) into the function, embedding coaching and quality standards from day one.
- Deploy AI-assisted scheduling and automation workflows across EU & UK markets that measurably cut manual admin (Tech-Enabled, Human-Centred).
- Establish a weekly staffing KPI report trusted by HR, Operations, and Medical leadership to drive proactive coverage decisions.
- Bring EU & UK compliance, Working Time Regulations, National Minimum Wage, holiday entitlement, into scheduling standards with zero material compliance findings.
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Minimum Qualifications
- Workforce planning, scheduling, or clinic operations within a multi-site healthcare or shift-based environment experience.
- Demonstrated experience building or scaling scheduling operations with processes that hold as the business grows.
- Strong Excel, pivots, lookups, conditional formatting, plus familiarity with data tools such as Tableau or SQL.
- Hands-on configuration and administration experience with a WFMS such as Quinyx, Deputy, UKG, or Kronos.
- Working knowledge of EU & UK employment law and compliance, Working Time Regulations, National Minimum Wage, holiday entitlement.
- Comfortable managing multiple priorities and stakeholders across time zones.
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Preferred Qualifications
- Experience mentoring or line-managing junior schedulers or coordinators.
- Direct hands-on experience with Quinyx specifically.
- Experience standing up workforce operations for new site or market openings.
About Titles at Neko
We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market-facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.
Hiring Process
Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.
Equal Opportunity & Inclusion Statement
Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.
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