Helping Hands Home Care
Leadership & Culture Development Manager

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Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
At Helping Hands, kindness is our foundation. From our first kitchen-table beginnings to the thousands-strong team we are today, we're united by one belief: everyone deserves to live well in the place they call home.
As we continue to invest in our people and strengthen our culture, we're looking for an exceptional leadership development professional to help shape the future of leadership across our organisation. If you're passionate about developing leaders, building high-performing cultures, and creating meaningful learning experiences that drive real business impact, there's a place for you here.
Location: Alcester / Hybrid
Salary: £45,000 - £55,000 a year
About the Role
As our Leadership & Culture Development Manager, you'll play a key role in shaping leadership capability across the organisation. Partnering with operational leaders and People colleagues, you'll design and deliver impactful leadership development programmes that equip leaders to inspire teams, drive performance, and create cultures where colleagues can thrive.
This is an opportunity to influence organisational culture, develop future leaders, and play a critical role in supporting Helping Hands' growth and long-term success.
What You'll Be Doing
- Designing and delivering leadership development programmes aligned to the Helping Hands Leadership Framework
- Creating structured development pathways that support leaders at every stage of their leadership journey
- Developing engaging learning experiences focused on team leadership, performance management, decision-making and leading change
- Supporting the development of strong leadership capability across the organisation
- Helping to strengthen a culture of accountability, performance and compassionate leadership
- Designing learning experiences that reinforce Helping Hands values and leadership behaviours
- Collaborating with People and operational teams to embed leadership behaviours throughout the employee experience
- Evaluating programme effectiveness using feedback, capability measures, engagement data and business outcomes
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What We're Looking For
We're looking for a passionate and credible leadership development professional who combines strategic thinking with hands-on delivery and has a genuine desire to help people grow and succeed.
You'll bring:
- Proven experience designing and delivering leadership development programmes
- A strong understanding of leadership theory, organisational behaviour and performance management
- Experience creating learning solutions that support leader effectiveness and business performance
- Excellent facilitation, communication and stakeholder management skills
- The ability to build strong relationships and influence leaders at all levels
- Experience partnering with operational teams to understand and address real business challenges
- Strong strategic thinking combined with a practical, solutions-focused approach
- The ability to analyse feedback and performance data to drive continuous improvement
- A passion for developing people and building positive organisational cultures


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Desirable:
- Experience within the care sector, healthcare or another people-focused environment
- Experience supporting culture change or organisational development initiatives
- Professional qualifications in Learning & Development, Organisational Development or a related discipline
- Experience working within a multi-site or geographically dispersed organisation
Why Helping Hands
We're a purpose-led organisation, but we're also a growing, ambitious business with exciting plans for the future.
This is your opportunity to:
- Shape leadership development across one of the UK's leading care providers
- Make a lasting impact on organisational culture and leadership capability
- Work with senior stakeholders to influence how leadership is experienced across the business
- Develop innovative learning solutions that support thousands of colleagues nationwide
- Help create an environment where people can perform at their best and thrive
- Join an organisation where care, collaboration and continuous improvement are valued every day
At Helping Hands, we're committed to building a diverse and inclusive workplace where everyone feels valued, supported and empowered to be themselves. All applications are considered fairly in line with our Equality, Diversity and Inclusion commitments.
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