University Centre West Anglia
LEARNER SUPPORT OFFICER SUPERVISOR (TERM-TIME)
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Learner Support Officer Supervisor (Term-Time)
Location
Downham Market
Job Type
Permanent / Term Time
Industry
Education and Training
Salary
£31,423 - £34,024 Per Annum
Expiry
Tue, Jul 28, 2026, 11:00 AM
Job Description
Job Title
Learner Support Officer Supervisor (Term time)
Location
Downham Market
Hours
37 hours per week / 40 weeks per year
Salary
£31,423 to £34,024 per annum (inclusive of holiday pay)
We are a successful, community-focused FE College based in the East of England. We have a thriving Additional Learning Support team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight knit and supportive teams.
We have an exciting new opportunity within our Downham Market campus for an LSO supervisor. The key responsibilities of this role are to lead, support and supervise the Learning Support Officer (LSO) team in delivering high-quality educational, social and emotional support to pupils with Special Educational Needs and Disabilities (SEND) and other additional needs. The postholder will coordinate daily support arrangements, promote inclusive practice, monitor standards of provision, and work collaboratively with teaching staff, families and external agencies to ensure pupils achieve their full potential.
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Please see attached job specification for a full breakdown of roles and responsibilities.
Benefits
We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff, plus five College closure days, plus Bank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focusses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.
Job share opportunities are available for the right candidates.
To apply online or to view all our current vacancies please visit www.cwa.ac.uk.
For further information specific to the role, or to arrange a visit please contact Kelly-Ann.Neale@cwa.ac.uk
Closing date for receipt of all applications: 12 noon Tuesday 28 July 2026
Interviews are provisionally scheduled for Wednesday 12 August 2026
Applicants are expected to ensure their applications are written in their own words.
We reserve the right to use an AI checker on any application.
Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.
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CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme.
CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.
This post is exempt from the Rehabilitation of Offenders Act 1974 but Exceptions Order may apply.
Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found at Policies (cwa.ac.uk).
CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.
No agencies please
Benefits
We offer an excellent package including a generous annual leave allowance, plus five college closure days pro rata for part-time, fee waivers on some College courses and a contributory pension scheme.
Downloads
LSOSupvervisorJD.pdf
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