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About the Role
We’re looking for a proactive and organised Administrator to oversee and support the team in learning and Development. Ensuring efficient service delivery and highly organised support across our L&D Function. This role is a 12 Month Fixed term Contract.
As the administrative support to the Learning and Development team your role would include scheduling, managing, and reporting on all aspects of deploying learning and training initiatives, both digital and facilitator-led, and LMS management. Your support will drive continuous improvement initiatives within the L&D function, enhancing both team performance and overall service delivery.
This role is a hybrid working pattern but is 4 days in the office including Fridays and Mondays to support L&D facilitation.
Your duties will also include:
- Coordinating with facilitators/trainers (both internal and external) to ensure the availability of necessary resources and materials to run learning/training sessions.
- Scheduling and managing groups/teams/programme cohorts.
- Support the L&D team and their projects by providing administrative assistance (e.g. room set up, ordering materials, printing).
- Maintaining accurate records of attendance and completion in our LMS (Workday) alongside writing and sending communications, to learners (invitations, reminders, confirmations).
- Answering and resolving technical issues related to the LMS system via our HelpDesk.
About You
You will have strong organizational skills with the ability to manage multiple projects simultaneously alongside the ability to work collaboratively across departments and levels of the organization. You will have a background in administration and experience managing a varied workload.
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You will also be:
- A self-starter, with a proactive can-do attitude.
- Detail-orientated and thrive on being organised and executing on tasks.
- A reliable pair of hands, who can work as part of a team and independently.
- Experienced with Learning Management Systems (LMS) and co-ordination of training/events.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
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If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information
- Time Type: Fixed Term (Fixed Term)
- Department: Learning and Development (Conchita Gonzalez Moreno)
As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.
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