Amwins Global Risks
Learning and Development Coordinator
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Learning and Development Coordinator
Learning & Development Administrator at Amwins Global Risks
At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.
Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.
We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity, and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.
About the Role
The Learning & Development Administrator supports the coordination and administration of learning, onboarding, professional qualifications, and development programmes across Amwins Global Risks. The role ensures:
- Learning systems, events, compliance activity, and development initiatives are delivered accurately, efficiently, and on time.
Responsibilities and Key Competencies
Onboarding & New Joiners
- Coordinate onboarding for new joiners, contractors, internal transfers, and managers, working closely with HR and Apprentices
- Set up and maintain new-starter curriculums on Amwins University, ensuring learners are enrolled on the correct modules
- Manage onboarding invitations, inductions, and required training courses
- Support Lloyd’s Tours and onboarding activities where appropriate
Learning Systems & eLearning Administration
- Administer the Learning Management System (Amwins University/Cornerstone), including events, sessions, trainers, vendors, and learner bookings
- Manage rosters, bulk uploads, course resets, curriculum updates, and learner groups
- Produce learning, attendance, and evaluation reports
- Support eLearning administration using platforms such as Articulate and Learning Pool, including module updates, reviews, and refresher schedules
- Coordinate compliance-led learning updates with the L&D Manager and Compliance team
- Respond to enquiries within the learning inbox in a timely manner
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Events & Training Logistics
- Coordinate training events across London and Cheltenham, including:
- Room bookings
- Facilities set-ups
- Technology
- Catering
- Arrange new joiner lunches and workshops
- Prepare training materials and liaise with internal and external suppliers
- Collect and manage post-training feedback using MS Forms
Professional Qualifications & Apprenticeships
- Administer:
- CII memberships, enrolments, renewals, and exams
- Apprentice memberships, trackers, and reports
- Support apprenticeship activities, including end-point assessments, in liaison with the L&D Manager
- Produce monthly CII and apprenticeship reporting
Mentoring, Engagement & Programmes
- Support the administration of mentoring programmes, including:
- Mentor/mentee matching
- Review activity
- Assist with wellbeing, charity, and employee engagement initiatives
Data, Compliance & Administration
- Maintain accurate L&D, compliance, and evaluation data
- Administer IT-led training via QA and ServiceNow requests
- Process supplier invoices and support additional learning initiatives, including parental coaching
- Provide general L&D administrative support as required
Knowledge/Skills
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Essential Skills & Experience
- Proven experience in a coordinative or administrative role, ideally within:
- Learning & Development
- HR
- Professional services environment
- Strong organisational and time-management skills, with the ability to:
- Manage multiple activities, deadlines, and competing priorities
- Excellent attention to detail, particularly when working with:
- Records
- Reports
- Systems
- Clear and confident written and verbal communication skills, with the ability to:
- Deal professionally with colleagues and external suppliers
- Experience supporting or coordinating:
- Events or programmes
- Face-to-face or virtual delivery
- Confidence using digital tools and systems, including:
- Microsoft Outlook
- Excel
- Teams
- Word
- Experience maintaining accurate data and producing basic reports
- A customer-focused and proactive approach, responding to queries in a timely, professional manner
- Ability to:
- Work collaboratively as a team
- Manage tasks independently
- Professionalism and discretion when handling sensitive or confidential information
Desirable Skills & Experience
- Experience working in a regulated or compliance-led environment (e.g., mandatory training, CPD, professional standards)
- Previous experience administering a Learning Management System (LMS) or similar platform
- Experience supporting early careers programmes, including:
- Onboarding
- Internships
- Graduate schemes
- Familiarity with:
- Budget tracking
- Invoices
- Supplier coordination
- Experience working with external training providers or suppliers
- Exposure to HR or L&D systems, such as:
- Performance management tools
- Service request platforms
Occasional travel may be required.
12 month Fixed-Term Contract
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