Role Background

BDC Mind has experienced significant growth in recent years. We have expanded our services, welcomed new colleagues, and responded to increasing demand across our communities. As our workforce of staff and volunteers has grown, we have recognised the need to invest more in their development, ensuring they have access to meaningful development opportunities in order to fulfil their potential and support our organisational goals.

Role Purpose

To make sure the people delivering our work—both staff and volunteers—have the skills, support, and opportunities they need to thrive and help the organisation achieve its mission.

Role Outcomes

• Support the implementation of the organisation’s People Strategy that focuses on workforce’s development, retention, and creates a culture of continuous learning, reflection, and development.
• Lead the roll out and successful implementation of the organisation’s learner management system.
• Ensure compliance with mandatory training (e.g. safeguarding, health & safety, information governance).
• Develop structured learning pathways for different roles and levels.
• Evaluate the impact and effectiveness of learning interventions.
• Strengthen leadership capability across the organisation by delivering or coordinating leadership development programs.
• Develop and implement a volunteering framework aligned with the organisation’s People Strategy.
• Support growth and effective deployment of volunteers across services.
• Develop clear, meaningful volunteer roles and pathways.
• Support the volunteer coordinator with the volunteer life cycle of recruitment, onboarding, training, support, engagement and recognition.
• Build relationships with training providers, networks, and partners.
• Identify opportunities to enhance workforce and volunteering capacity.
• Represent the organisation in relevant sector forums.
• Fully participating in all relevant training to develop and maintain your performance in the role.
• Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving.
• Performing other duties as reasonably required within the role.