Moorfields Eye Hospital, London, Fellowship
Learning and Development Officer
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YOU MAKE US MORE
Join Moorfields Eye Hospital NHS Foundation Trust
At Moorfields, people’s sight matters—and so do the people who make it possible.
For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.
We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale.
And we’re just getting started.
From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.
Could you be part of this future? Make us more.
Job Overview
Please note, we are unable to provide visa sponsorship for this role.
At Moorfields Eye Hospital we are passionate about developing our people. Our Learning & Development (L&D) team plays a vital role in ensuring our workforce is skilled, knowledgeable, and empowered to deliver outstanding patient care.
We are looking for a motivated and proactive Learning & Development Officer to join our team and help us deliver high-quality learning experiences across the organisation.
Main duties of the job
As a key member of the L&D team, you will be the first point of contact for staff and stakeholders, providing friendly, professional support across our learning and development services. You will play an important role in coordinating training, onboarding, induction, study leave and the efficient use of our learning management system (LMS) Insight.
This is a great opportunity for someone with strong administrative skills, a passion for people development, and an interest in digital learning systems. You will work closely with the L&D Advisors to ensure that high-quality learning opportunities are delivered seamlessly and efficiently.
Working for our organisation
What’s in it for You?
At Moorfields, we invest in you—your growth, your wellbeing, your future.
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You’ll Join a Flexible, Supportive Organisation Offering
- Competitive salary (including high-cost area supplement)
- Membership of the NHS Pension Scheme
- 24/7 independent counselling support
- Career-long learning and development opportunities
- Excellent transport connections
- Access to NHS and Blue Light discount schemes
- Free Pilates classes
- Full support and training to develop your skills
And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.
Detailed Job Description And Main Responsibilities
Learning & Development Support
- Coordination of course bookings and maintain learning records on our LMS (Insight)
- Troubleshoot LMS issues and act as a system'super user'
- Provide administrative support for virtual and in-person training events including logistics, materials and equipment
- Produce and distribute certificates and maintain accurate training records
Onboarding & Induction Coordination
- Support delivery of trust-wide induction programmes for all new starters
- Schedule induction dates, coordinate speakers and ensure all logistics are in place
- Act as the main point of contact during induction sessions
- Monitor attendance and follow-up non-attendees
- Help review and develop induction content
Study Leave, Medical & Honorary Staff
- Administer study leave applications, expenses and approval processes
- Support the Study Leave Committee with meetings, agendas and minutes
- Maintain appraisal and compliance records
General Administration & Customer Service
- Provide day-to-day administrative support to the L&D team
- Respond to queries via phone, email and the L&D helpdesk
- Provide 'front of house' support during training events
- Produce reports, and support internal communications relating to learning activities
About You
We are looking for someone who is:
- Committed to excellent customer service
- Highly organised with strong attention to detail
- Proactive, solution-focused and enthusiastic about improving processes
- Comfortable using digital systems, especially learning management systems
- Able to work both independently and collaboratively
- Driven by Moorfields Values: Excellence, Equity and Kindness
Person specification
Education/Qualifications
Essential criteria
- GCSEs (or equivalent) including English and Maths
Experience
Essential criteria
- Experience of working in an administrative role
- Experience of using learning management systems e.g. OLM, Totara, Kallidus
- Experience of coordinating training and events
- Experience of producing training compliance reports
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Desirable criteria
- Experience of onboarding or induction processes
- Experience of working in a healthcare or public sector environment
Skills and Knowledge
Essential criteria
- Strong IT (digital) skills including Microsoft Office
- Knowledge of data protection and confidentiality standards
Personal Qualities
Essential criteria
- Strong attention to detail
- Proactive and solution-focused
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
https://www.moorfields.nhs.uk/work-for-us
Employer certification / accreditation badges
Documents to download
- Learning and Development Officer (PDF, 256.4KB)
- MEH Staff Benefits (PDF, 919.1KB)
- MEH Privacy Notice (PDF, 138.0KB)
Apply online now
Further details / informal visits contact
Name: Yvette Bryan
Job title: Interim Head of Learning and Development
Email address: y.bryan1@nhs.net
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