Utility Warehouse
Learning Content Specialist (12 Month FTC)
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Learning Content Specialist (12 Month FTC)
Senior Learning Content Specialist – AI Ecosystem (12-Month Maternity Cover)
Flexible Time Contract 12 Months FTC Hours: Part-time – 22.5 hours per week (3 days) Location: Hybrid (Colindale, London office + remote)
About Utility Warehouse
We’re Utility Warehouse (UW), and our mission is simple: to remove the hassle from utilities. By consolidating everything—energy, broadband, mobile, and insurance—into one place, we deliver a single bill, smarter savings, and less time wasted.
As we scale rapidly, so too does our ambition. Our growth hinges on bringing in curious, collaborative partners—people like you—to help us redefine efficiency inside and outside the business.
The Role
We’re looking for a scholarly, strategic Learning Content Specialist with a sharp editorial eye, a passion for mentoring, and a knack for translating cutting-edge AI into actionable business impact.
At its core, this role:
- Drives excellence in AI-driven learning content production
- Embeds self-sufficiency to ensure the team thrives beyond your contract
- Demystifies AI for your colleagues while maintaining brand consistency and quality
Why It Matters
In this 12-month maternity cover position, you’ll accelerate UW’s AI capabilities within the Learning Content Team. Join our engine room, where we deliver game-changing learning solutions—hand-in-hand with business stakeholders.
Key Responsibilities
1. Content Design & AI-Enhanced Production
- Design and develop blended digital and facilitated learning solutions, embracing AI to fast-track turnaround without sacrificing quality.
- Master AI tools (e.g., Gemini, ChatGPT, Claude) to automate ideation, drafting, scripting, and visual design—while upholding strict editorial standards.
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2. AI-Enabled Workflows
- Leverage AI to co-create, iterate, and deploy content—from concept to classroom—2x or more efficiently.
- Automate repetitive tasks while maintaining high-touch leadership in content quality.
3. Knowledge Sharing & Team Legacies
- Mentor colleagues on AI-driven workflows and digital tools, including socialising reusable prompts/templates.
- Hand over a self-running system for seamless onboarding of your successor.
4. Stakeholder Collaboration
- Partner with business leaders to pinpoint skills gaps and ensure training aligns with real-world priorities.
- Maintain a “question-first, confirm-later” culture—you’re here as their thought partner.
5. Tech & Market Agility
- Scout the AI learning tech landscape and deliver business cases for adopting new tools.
- Weigh options across Evolve, Adobe Creative Cloud, or AI-assisted equivalents.
Requirements & Qualities
Technical & Subject-Matter Expertise
- Agile & remote collaboration: Experience thriving in agile, hybrid(ex) environments with flexible planning.
- AI fluency: Hands-on expertise using AI tools to generate, analyse, and refine content—including writing prompts and evaluating solutions.
- Digital authoring & design: Skilled in eLearning platforms (Evolve) and creative tools (Adobe, AI-augmented)—or an eagerness to learn.
Soft Skills & Mindset
- Commercial mindset: Strong ability to carve learning solutions that directly support business goals and ROI.
- Inquisitive coach: Passionate about informal mentoring and turning chaos into clarity for peers.
- Business translator: Bridge the gap between jargon and practical learning, both internally and externally.
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Leadership & Cultural Fit
- Committed to UWs people-first ethos.
- ** naturale proactiveness**: Not for those who wait for direction. You’ll own your AI and learning agenda.
Perks & Benefits
At UW, we view our people as our number one asset. Here’s what you’ll get:
- Competitive salary: Outcome-matched—speak to your recruiter.
- Flexible hours: 3 days on-site, commute-smart school-run support.
- Holiday trading: Buy/sell up to 5 days leave annually.
- Mobility perks:
- Electric Car salary sacrifice (Tusker Scheme).
- Discounts on UW’s utilities and £100s of rewards (Perkbox).
- Financial security: Office-matched pension (up to 4.5x salary), life assurance, and free mortgage advice.
- Save as You Earn saving plan.
- Wellbeing boost: Private health insurance, free Virtual GP, gym discounts, and apps.
- Equity of impact: Belonging groups fostering UW’s diverse, inclusive workspace.
- Long-term career growth: UW invests in your personal development.
Diverse Talent Wanted
We’re assured, we’re inclusive: nobody-shaped cutouts closed here.
- Our recruitment process is women-and-minority positive—research shows these groups often self-exclude. Don’t over-analyse—apply.
- Your health, beliefs, and circumstances matter. Ask us – we’ll strive for fairness.
- A strong written application is great, but it’s your chat with us that shines real ability.
Let’s Talk
A background check will be part of any offer. You’re friendly during the process: declare all relevant convictions openly.
Next Steps
Apply! We’d love to hear from you. Still curious? [link to apply]
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