Utility Warehouse
Learning Content Specialist (12 Month FTC)
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Learning Content Specialist (12 Month FTC)
Learning Content Manager – 12-Month AI Acceleration Cover Role (FTC, Part-Time)
We're Utility Warehouse (UW), on a mission to simplify utility management by delivering a streamlined platform—one integrated bill for energy, broadband, mobile and insurance, with significant savings. As we scale rapidly, we’re doubling team capacity in pursuit of people-powered operational efficiency.
Key Opportunity: FTC 12-month maternity cover role in our Learning Content team within People Capability & Engagement. You’ll lead accelerated AI adoption across our learning workflows, leaving the team self-sufficient beyond your contract.
Key Responsibilities
1. AI-Enabled Learning Content Strategy & Delivery
- Propose and design learning solutions aligned with business outcomes, leveraging AI to streamline production workflows.
- Apply agile methodologies to plan, iterate, and scale high-quality content
- Reduce time-to-delivery through AI tools for drafting, scripting, and iterative refinement (e.g. Gemini, ChatGPT).
- Create or curate utilisable AI prompt templates and best practices to minimise future reliance on you.
2. Content Creation & Innovation
- Develop proposals, digital and facilitated training materials using AI-assisted rapid production tools.
- Transform text-to-speech reports into polished eLearning, productivity scripts and guided micro-learning modules.
- Collaborate with in-house tools like Adobe Creative Cloud or other AI assistance for engaging design.
- Aggregate raw outputs to produce high-impact content in multiple formats (LMS, in-person, blended).
- Use AI to define instructional design challenges, then validate and package solutions via provenance-led approaches.
3. Strategic & Commercial Impact
- Raise market awareness—scout emerging AI tools, benchmark their learning applications and author business cases to justify adoption.
- Bridge complex stakeholder needs into simple, effective training solutions.
- Engagement with expert knowledge repositories (internal, external), transform insight into practical learning interventions.
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4. Team Growth & Knowledge Sharing
- Coach colleagues across the team in responsible AI tooling, fostering self-reliance in evaluating and optimising new solutions.
- Establish repeatability by documenting shared pathways, routines and key pipelines.
- Self-manage handover to ensure seamless return of the covered employee, with minimum disruption to portfolio delivery.
Role & Team Overview
Team Location & Dynamics
- Hybrid working: Earned participation in Global Colindale (London) office 2 days/week
- Collaborative agile environment with a publishing deadline driven cadence
- Learning Team Alignment: Engage with HRBP stakeholders, business owners, and colleagues in engineering, product, and operations.
**Why Support Our AI Ambit?”
UW’s future hinges on scalable, autonomous team self-capabilities. By automating production inefficiencies through carefully crafted AI, you enable everybody’s projects to focus on quality over boards.
Requirements
Core Competencies & Experience
- Agile.Working: Proven experience designing, developing and DEMANDING innovative approaches to learning in an environment where responsiveness and rapid development cycle iteration trump tradition.
- Proposal Craft: Skill in working upwards via tailored learning briefs that sell outcomes to stakeholders and executives.
- Technological Flavour:A love of playful experimentation. PLUS experience of usage: • Repeated portfolio-led Chapel documentation • AI evaluation (Gemini, ChatGPT, accurate prompt structure, business cases) • Digital authoring (Evolve, Articulate, Storyline/Adobe Creative Cloud or evolving AI-powered)
- Commerc Gets rightly beyond process: A instinct for translating financial-led targets into energising, capacity-fuelled learning narratives that cross communicate and master routine barriers.
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About UW
Why We Grow This Way
At UW, your activities—whether sawing technical documentation into digest credentials or discovering AI’s most underrated magic—originate a flywheel of collateral that cascades into a galaxy. Skills in conceptualising your future’s residing blueprints never hire you into a static role. We’re aiming to double in size character fast.
What We’ll Offer
- Rewarding prospects in an inclusive, unbiased environment that values [equal opportunity]
- Industry bench-marked salary – disclosed in initial conversations
- Flexible work: Hybrid model with 2 days office. Agile arrangements negotiable.
- Holiday budgeting: Trade with accruals (buy up to +5 days each year).
- Personal savings schemes – salary sacrifice for electric commuting, shared SaveAs-You-Earn offer.
- Perfect balance. ✔ Free virtual GP ✔ Legal mortgage advice ✔ Life assurance (up to 4× salary) ✔ Unlimited Discretionary Bonus (based upon collective achievement) ✔ NHS subsidy inflammation
- Wellbeing plethora: Gym discounts, mental health support apps, private health insurance
- Belonging programs: Foster an ever-greater inclusive company culture.
- Career energy. Every training assignment, skill-gap opportunity, or guidance session assists your own growth – actively supported by pipelines for title conversions and mentorship buddies.
Application Guests & Inclusivity
Our doorstep awaits applicants from diverse backgrounds, especially from underrepresented women who might presume a requirement perfectly. Friendship is not expected.
Kind reminder: Successful candidacy means no hiding: current candidates must prove their moral vehicle successfully passes background check scrutiny.
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