Learning & Development Specialist - Clarks

About the Role:

The Learning & Development Specialist will play a key role in designing, facilitating, and continuously enhancing engaging learning solutions across the organisation. Working closely with the Global Head of Learning & Development and partnering with stakeholders across our Retail, Corporate, and Distribution Centre teams, this role will bring learning initiatives to life through engaging facilitation, innovative learning design, and digital learning solutions.

We're looking for a proactive, self-motivated individual who enjoys identifying opportunities, generating new ideas, and taking ownership of learning initiatives from concept through to delivery. Supporting the delivery of our global learning strategy, the successful candidate will create impactful learning experiences that build capability, drives commerciality, engagement, and enhance employee experience across the business.

What you'll be doing:

• Design, develop, and facilitate engaging learning programmes across face-to-face, virtual, and blended learning environments for our Retail, Corporate, and Distribution Centre teams.
• Design, develop, and facilitate engaging retail learning programmes that enhance product knowledge, customer experience, commercial awareness, and selling capability, supporting our teams to deliver exceptional customer service and business performance.
• Partner with stakeholders and Subject Matter Experts (SMEs) to identify learning needs and translate these into practical, engaging learning solutions that support business priorities, both virtually and in the classroom.
• Create high-quality learning resources, including facilitator guides, presentations, digital learning content, learner workbooks, job aids, and other supporting materials.
• Support the ongoing management and continuous improvement of the Learning Management System (LMS), including course administration, learner communications, reporting, curriculum management, and the development of digital learning pathways.
• Take a proactive approach to identifying learning opportunities, recommending new initiatives, and continuously enhancing the employee learning experience.
• Coordinate learning activities, programmes, and learning calendars, ensuring learning initiatives are planned, communicated, and delivered effectively.
• Build strong relationships with internal stakeholders, external partners, and the wider Learning & Development team to ensure learning solutions meet organisational needs.
• Keep up to date with learning trends, facilitation techniques, and digital learning best practices, bringing fresh ideas and innovative approaches to support the ongoing development of learning across the business.