Capita
Learning Solutions Architect
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Learning Solutions Architect
As a Learning Solutions Architect, you will play a key role in designing and shaping end-to-end learning solutions for clients. Working closely with sales, account management and delivery teams, you will translate client needs into practical, outcome-focused solutions that are commercially viable and ready for delivery. This role is central to supporting bids, pre-sales activity and complex opportunities.
Job Description
This role is home-based, however there will be the requirement to travel for client meetings – these could be based anywhere in the UK.
What you’ll be doing
- Partner with business development and account teams to shape opportunities from initial engagement through to contract award
- Lead the design of solutions for bids, proposals and complex sales opportunities
- Translate client requirements into clear, outcome-focused solution designs across services, delivery models and commercial elements
- Collaborate with internal specialists and teams to develop solutions that meet client and organisational outcomes
- Assure the quality, accuracy and completeness of solution design, ensuring alignment with governance, risk and commercial expectations
- Represent the organisation externally as a subject matter expert, contributing to industry forums and sharing insight to strengthen propositions
What we’re looking for
Essential
- Proven experience in learning solution architecture or complex solution design within learning or managed services environments
- Experience shaping complex deals involving technology ecosystems across public and private sector clients
- Strong communication skills with the ability to understand client needs and translate them into commercially viable solutions
- Working knowledge of data flows and data infrastructure to support secure, end-to-end solutions
- Strong commercial awareness, including experience working with pricing, costing and risk models
- Excellent stakeholder management skills, with the ability to collaborate across teams and communicate complex solutions clearly
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Desirable
- Experience designing solutions across multi-supplier or partner ecosystems
- Familiarity with sales governance, assurance frameworks or mobilisation models
About Capita Learning
Capita Learning is a business area that helps organisations build the skills, capability, and confidence their people need to perform and adapt. Bringing together consultancy, managed services, learning design, technology, and delivery expertise, the area creates practical, outcome-focused learning programmes that support real business change. Its work helps customers upskill and reskill their workforce, improve the efficiency and consistency of learning operations, and gain clearer insight into performance, spend, and impact. By connecting learning directly to organisational priorities, Capita Learning helps make workforce development a driver of performance, productivity, and long-term value.
What’s in it for you?
- A competitive basic salary up to £70,000 depending on experience
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
- A home-based, UK-wide role offering flexibility in how you work
- The opportunity to take ownership of account growth, with clear accountability for delivering commercial outcomes
- Exposure to a broad range of stakeholders, allowing you to build strong client relationships and develop as a trusted adviser
- The chance to work across learning design, solutions, commercial and delivery teams in a collaborative environment
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Unlock Your Potential with Capita
At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose.
#CareersWithPurpose 🤝 Customer first, always🧑💻 Fearless innovation✅ Achieve together💙 Everyone is valued
What we hope you’ll do next:
Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.
Equal Opportunities
At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com
Location: London, United Kingdom
Time Type: Full time
Contract Type: Permanent
Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.
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