Outcomes First Group
Learning Support Mentor
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Full Job Description
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Job Title: Learning Support Mentor
Location: Bankside College, Hanley Castle, WR8 0AD
Hours: 37.5 hours per week | Monday - Friday | 8:30am - 4pm
Salary: £22,160.62 per annum (not pro rata)
Contract: Permanent | Term Time Only
Start: September 2026
UK applicants only – no sponsorship available
About the Role
Are you passionate about helping young people thrive? Do you believe every learner deserves the chance to succeed, feel understood and be supported to reach their full potential? If so, you might be the person we’re looking for.
We are seeking a committed Learning Support Mentor to join our dedicated team and play a vital role in delivering high‑quality, person‑centred education for our students. This is a rewarding opportunity to make a real difference every single day.
Key Responsibilities
- Support teachers/tutors to deliver high‑quality education and ensure all policies, procedures and safeguarding standards are fully implemented.
- Provide tailored 1:1 and group support to help students access the curriculum and develop independence.
- Assist in creating a positive, safe and stimulating learning environment, including organising resources, equipment and classroom/workshop spaces.
- Contribute to student documentation (BSPs, Risk Assessments, IEPs, EHCPs, Communication Profiles, Pastoral Plans) and support consistent implementation.
- Support students’ personal care, feeding and emotional needs, and help manage challenging behaviour using positive, developmental approaches.
- Communicate effectively with colleagues, care staff and families to ensure a consistent approach to education, wellbeing and daily support.
- Maintain accurate records in line with company and regulatory requirements, and stay up‑to‑date with relevant educational and autism‑related practice.
- Work collaboratively within the multi‑professional team and contribute to wider college development and improvement initiatives
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What We’re Looking For
You’ll thrive in this role if you are:
- Compassionate, patient and committed to helping young people succeed
- A strong communicator who can build positive relationships
- Able to stay calm and supportive in challenging situations
- Organised, proactive and a great team player
- Passionate about inclusive education and personal development
- Driving licence required
Experience in SEN, autism support or education is beneficial, but what matters most is your attitude, values and willingness to learn.
About Us
Bankside College is an exciting new venture near Hanley Castle, Worcester. Working in partnership with the Outcomes First Group and Options Autism, the College will provide a Further Education experience for those aged 16 to 24 year-olds with autism, complex needs and learning disabilities. The main aim of the College is to help its students prepare for adulthood and their next stage in life.
In a new purpose-built building, situated in acres of natural beauty, Bankside College will provide a varied, individualised curriculum to enable its students to gain vocational and independence skills to help them achieve their aspirations. Our staff will work together as a cohesive team, to provide the very best experience for the students which will include practical activities, Maths, English and Digital Literacy. The curriculum will have a focus on individual targets, personal skills and enrichment which will include The Duke of Edinburgh Award. Some students will also take part in supported work experience, social enterprise programmes, and volunteering.
For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care.
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We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.
Why Join Us?
We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
- Life Assurance
- Pension scheme with options to increase contributions
- “Your Wellbeing Matters” – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including:
- Health, wellbeing and insurance benefits
- Hundreds of UK and international discounts
- Cycle to Work Scheme & Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
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