Zachary Daniels
Learning & Talent Development Manager
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Learning & Talent Development Manager – Retail
We are delighted to be partnering with a fantastic retail business to recruit a Learning & Talent Development Manager, a newly created role essential in shaping learning, leadership, and talent development across the business.
This is a brilliant opportunity for someone who is passionate about developing people and creating a culture where learning is truly valued. Working closely with senior leaders, you’ll lead the learning strategy, design talent development programmes, support internal progression, and enhance succession planning and leadership capability. If you’re looking for a role where you can genuinely influence the people agenda, build future talent, and make a lasting impact across a growing organisation, this is for you.
The Role
As the Learning & Talent Development Manager, you’ll spearhead the learning and talent agenda, ensuring colleagues have the skills, knowledge, and opportunities to thrive. Collaborating with the People team and senior stakeholders, you will craft and execute a forward-thinking learning strategy, develop engaging programmes, and implement talent initiatives to support growth. This is an opportunity to redesign how learning and development is delivered across Head Office and operational teams.
Responsibilities
- Develop and deliver the Learning & Talent Development strategy, aligning it with broader business and people objectives
- Partner with senior leaders to identify current and future capability needs
- Design and deliver engaging learning programmes for all levels—Head Office and operational teams—using a blended approach (e.g., virtual, in-person, e-learning)
- Create and implement talent development programmes, including:
- Career pathways
- Succession planning
- Emerging talent initiatives
- Leadership development for all levels
- Build frameworks to support internal progression, talent retention, and long-term organisational capability
- Facilitate leadership and management development programmes
- Champion a culture of continuous learning and professional development
- Oversee the Learning Management System (LMS), ensuring content remains relevant, current, and engaging
- Leverage digital learning tools to create innovative and scalable programmes
- Measure the effectiveness of learning initiatives, using data and feedback to improve programmes and demonstrate business impact
- Manage external learning providers, optimising value from learning investments
- Coordinate apprenticeship and early careers programmes where needed
- Ensure mandatory and compliance training is delivered effectively across the business
- Coach and support managers to develop leadership capability and confidence
- Stay current with industry trends and best practice to evolve the learning offering
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Ideal Candidate
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You’ll ideally bring:
- Previous experience in a Learning & Development or Talent Development Manager role
- Experience in developing and delivering learning strategies in fast-paced, multi-site environments
- A proven track record in creating leadership development programmes and internal talent initiatives
- Experience in building succession planning and career development frameworks
- Exceptional stakeholder management skills, with the ability to influence and build relationships at all levels
- Experience using Learning Management Systems (LMS) and digital learning platforms
- Strong facilitation, coaching, and presentation skills
- Clear project management and organisational skills, with the ability to manage multiple priorities
- Proven ability to measure the success of learning through meaningful metrics
- Bonus qualifications:
- Experience with learning content tools like Articulate
- Coaching qualifications or psychometric accreditation (not essential but beneficial)
Why Apply?
Join a business that genuinely values its people and is committed to developing talent from within. You’ll have the chance to:
- Shape the learning agenda
- Influence senior stakeholders
- Build programmes with real impact
If you’re passionate about learning, leadership, and helping people realise their potential, we’d love to hear from you.
Salary & Benefits
£60,000 – £65,000 (inclusive + Bonus & Benefits).
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