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Leather Specialist
Retail Associates & Product Experts – Leather Specialist & Commerce Curator
Currently Seeking
Seasoned Retail Associates and Product Experts to digitize their careers and provide live shopping experiences online. Access the best luxury brands across all categories, retain your existing client book, and scale your personal shopping business online.
Position: Leather Specialist
The ideal candidate has:
- Professional knowledge of leather, exotics, and shearlings, including understanding the tanning and manufacturing process
- Extensive physical store sales experience, particularly in luxury retail
- Strong customer service skills to curate a unique, high-end shopping experience
Responsibilities:
- Provide live, top-tier customer service for category-specific premium brands
- Develop your own client base while accessing Luxlock’s clienteling platform
- Attend vendor training and clienteling development programs to support career digitization
- Work flexible hours anywhere, retaining and growing your client book
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Commerce Curator (General Retail Expertise Welcome)
Professional Product Experts can transition to online curation by:
- Representing some of the world’s best designer brands
- Working remotely from home and setting their own schedule
- Offering live shop recommendations based on personal expertise
Required Skills:
- Strong retail sales background, preferably in luxury or fashion
- Textile literacy for fashion industry knowledge
- Deep familiarity with designer brands
- Exceptional clienteling and customer experience
About Luxlock
Luxlock is a Retail Experience Platform enabling brands to deliver live styling and shopping experiences online. With inventory, technology, and a network of expert shoppers, you can focus on shaping remarkable luxury shopping journeys.
Why Join Luxlock?
- Retain and grow your existing client base
- Full-time/remote/flexible work opportunities
- Based in New York City, serving clients internationally
- Emphasis on high-touch, personalized service
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Key Responsibilities for Both Roles
- Implement strict customer service standards
- No technical expertise required—our software is intuitive
- Text-based interactions only, no video needed
- Work from entirely remote locations
- Maintain contact with existing clients online
- Stay updated on product knowledge, new collections, and market trends
Preferred Qualifications
- Prior retail sales experience (preferred for immediate placement)
- Desktop/laptop required for optimal efficiency
Significant Opportunity for Non-Fashion Entrepreneurs: Submit an inquiry even if you lack fashion industry experience. If you are a Subject Matter Expert (SME) in another category, share your passion and expertise.
“The customer experience is only as good as the professionals they shop with. You’re at the heart of it.”
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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