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Legal Administrator

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Legal Administrator (Multi-Site)
Location: Travel between offices in Shropshire and Herefordshire is required
Salary: A GBP 24,600 per annum to start, rising after 6 months and 12 months
Hours: Monday to Friday: 8:30am - 5:00pm
Are you an organised administrator who thrives in a varied, fast-paced environment? Do you enjoy providing excellent customer service while supporting busy professional teams?
We're looking for a Legal Administrator to join a central Legal Support Services team. This is a varied and rewarding role where no two days are the same. You'll provide administrative, reception and client support across multiple office locations, ensuring legal teams receive the support they need to deliver an exceptional client experience.
This opportunity is ideal for someone with strong administration, reception or legal support experience who enjoys variety, is highly organised and is happy to travel between offices when required.
About The Role
As a Legal Administrator, you'll provide essential cover across several offices, supporting departments during annual leave, sickness, training and other absences.
You'll become a valued member of the wider Legal Support Services team, helping ensure the smooth day to day running of busy legal offices.
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Key Responsibilities
- Providing high quality legal and administrative support to multiple departments.
- Covering reception duties and delivering an excellent front of house experience.
- Greeting clients and visitors professionally.
- Answering and directing incoming telephone calls.
- Managing busy inboxes and responding to enquiries.
- Producing, formatting and processing legal documents using digital dictation and speech recognition software.
- Opening new client files and carrying out file administration.
- Completing client due diligence and compliance checks, including identity verification, sanctions, insolvency, PEP and CCJ searches.
- Uploading documentation to case management and document management systems.
- Scanning, filing, photocopying and archiving legal documents.
- Supporting Fee Earners with a wide range of administrative tasks.
- Working across multiple systems while maintaining exceptional attention to detail.
- Assisting colleagues across different offices as operational needs require.
What We're Looking For
We're Looking For Someone Who Has
- Previous administration, office support or legal administration experience.
- Reception or customer service experience.
- Excellent communication and interpersonal skills.
- Strong organisational and multitasking abilities.
- High levels of accuracy and attention to detail.
- Confidence using Microsoft Word, Excel and Outlook.
- The ability to prioritise work in a fast-paced environment.
- A proactive, flexible and positive attitude.
- A full UK driving licence and willingness to travel between offices.


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Desirable Experience
Experience In Any Of The Following Would Be Advantageous
- Legal Administration
- Legal Secretary
- Reception
- Professional Services
- Practice Management Systems
- iManage
- Practice Evolve
- GDPR compliance
- Document Management Systems
- Digital Dictation
- Case Management Software
What You'll Receive
- A GBP 24,600 per annum starting salary with an increase after 6 months and 12 months
- 36.5-hour working week.
- Comprehensive training and ongoing development.
- Exposure to multiple legal departments and office locations.
- A varied role where every day is different.
- Supportive and collaborative team environment.
- Career development opportunities within Legal Support Services.
- Mileage and travel expenses for business travel between offices.
- Overtime opportunities where applicable.
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