Carpenters Group
Legal Advisor - OIC Portal
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Legal Advisor - OIC Portal
OIC Portal Legal Advisor – Fast Track RTA Cases
If you are passionate about making a significant impact and advancing your career, we would love to hear from you!
About the Role
We are seeking an experienced OIC Portal Legal Advisor to join our expanding team.
In this role, you will manage a caseload of fast-track RTA (Road Traffic Accident) cases through all stages of the OIC (Online Claims Interface) Portal. Our ideal candidate is a skilled negotiator with a proven track record in handling Fast Track RTA claims and possesses excellent communication skills.
Key Responsibilities
- Manage a high-volume caseload of Fast Track Personal Injury RTA Portal claims, following the OIC process alongside the firm’s Case Management Systems and internal procedures.
- Progress the caseload efficiently and professionally to ensure clients receive accurate, timely, and relevant legal advice, while maintaining communication and managing client expectations.
- Identify cases where litigation may be tactically beneficial and progress such cases expeditiously.
- Adopt a practical yet commercially astute approach to settlements, cost risks, and litigation advice for clients.
- Exceed targets for settlements and issuers while upholding the firm’s integrity.
- Liaise with solicitors, medical agencies, experts, third-party insurers, and other relevant parties to actively advance cases.
- Instruct Barristers (as needed) to represent clients at hearings and obtain quantum advice, adhering to firm policies and procedures.
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Experience & Knowledge
Required qualifications and experience include:
- Previous experience in managing your own caseload of Fast Track RTA claims, or hands-on experience in related tasks.
- Exceptional negotiation and communication skills.
- Proficiency in case management systems and strong knowledge of MS Office tools.
- Attention to detail, organisational skills, and a client-focused mindset.
- Ability to deliver high-quality legal services under a target-driven environment.
About Us
At Carpenters Group, we’ve been providing legal and insurance services across the UK for over 30 years.
Starting as a small law firm, we’ve grown into a team of 1,500+ people—including insurance professionals, legal experts, and top-tier corporate services—operating across seven office locations. We partner with major insurers to deliver fully outsourced claims solutions while also offering expert legal support to individuals.
Known for being a great place to work, our core values shape our culture, fostering a positive and informal workplace. We encourage collaboration and empower employees to perform at their best.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our success depends on the success of our people. That’s why we invest in training, development programmes, and social initiatives to help everyone grow and thrive. Whether you’re just starting your legal career or looking to advance further, Carpenters Group provides opportunities for development and achievement.
Benefits
- Minimum 25 days paid holiday + bank holidays.
- Hybrid working model.
- 2 volunteering days to support charitable initiatives.
- Matched Giving—up to £250 matched for personal charitable fundraising via registered charities.
- Medicash Cash Plan—reimbursements for dental, physiotherapy, or optical appointments.
- My Medicash App—access to:
- Rapid digital physiotherapy.
- Skin cancer assessments.
- Fitness videos and wellbeing tools.
- Discounts and cashback via Medicash Extras (travel, shopping).
- Life Assurance Scheme (up to 4x salary).
- Pension scheme.
- Funded driving theory test.
- Wellbeing Champions network for mental health support.
- Training and development opportunities.
- Funded social events to connect with colleagues.
- Dress for your day policy.
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Jessica, London
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