Who We Are

Embross delivers market-leading passenger automation and self-service technologies to the global travel market. That last flight you jumped on, there is a good chance an Embross hardware or software solution helped facilitate part of your airport experience. The world’s leading airlines and airports use Embross’ range of service technologies to help make the passenger travel experience faster, simpler, and less stressful. For our partners, that translates to offering more flights, more often with more (happy) passengers on board.

So, what’s great about what we do? We get to think creatively across a diverse solution stack of hardware and software to solve service and operations challenges for the world’s busiest public transit spaces. If you like challenges, we should talk.

What You’ll Do

Embross is looking for a Legal and Contract Manager to join our team.

The Legal and Contract Manager will be a key player in the business process, helping ensure the efficient and effective close of business under consistent and favorable contract terms. This position will conduct the preparation and/or review and assessment of the sales contracts. The Legal and Contract Manager will be responsible for managing contracts with Embross customers and partners globally with responsibilities including managing Embross contract templates (General Terms, Statements of Work, etc.), tailoring contract templates to specific opportunities, reviewing customer-provided contracts, tracking and handling renewals and working towards eventually negotiating contracts with customers.

The Legal and Contract Manager will be a key player in the procurement process, helping ensure favorable terms and pricing with our vendors, on a global basis. Working alongside sales and operations (engineering, production, product development, and project management) teams to drive the contract review and administration process including drafting and negotiation of contracts, in connection with several product offerings.

To be successful on our team, collaboration and engagement are key. Our team members regularly collaborate with internal stakeholders, both in person and virtually. We build trust with the internal business team to ensure they don’t run into problems and assist when issues come up. This role involves dealing with a variety of internal clients and teams across business lines, who are all moving very quickly and have conflicting priorities and sometimes even interests.

Key responsibilities:

• Manage the contracting process with global partners and customers from the time of negotiation to the signing of documents and implementation of the contract
• Coordinate contract verbiage with other internal departments including Finance, Sales, and Operations.
• Draft, manage, and implement all contract templates including amendments, renewals, purchase agreements, Statements of Work, framework agreements, licensing agreements, service agreements, privacy agreements, general terms, and terminations.
• Tailor and negotiate contracts including amendments, renewals, purchase agreements, Statements of Work, framework agreements, licensing agreements, service agreements, privacy agreements, general terms, and terminations as appropriate based on delivery and scope particulars, business willingness to accept risk.
• Manage contract lifecycles and act as the point of contact for both internal and external customers regarding contractual issues
• Review and negotiation of vendor contracts
• Document customer correspondence, status reports, and other relevant documents about the contract
• Updating and revising Embross’s standard contracts and assisting with organizing and building a library of templates for use by team members and other internal stakeholders
• Organizing workflows for reviewing current processes and building out new ones to improve team efficiency, productivity, and impact including improving intake systems and other tools
• Contract-related support for the Sales team throughout the sales process:
  • responding to legal-related inquiries
  • drafting of special terms and conditions
  • responding to redlines to our standard master contract
  • reviewing and negotiating customers provided general terms and other agreements
  • draft changes to routine contracts using standard forms; and
  • drafting and negotiating Statements of Work
  • drafting and negotiating framework agreements
• Use AI tools to assist with all of the above.