How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Legal Receptionist
We are recruiting for a professional and friendly Legal Receptionist to join our growing Facilities Team at Wilkes.
This is an exciting opportunity to become part of our front-of-house team, providing a first-class experience for our clients, visitors and colleagues. The successful candidate will play a key role in creating a welcoming and professional environment as we prepare for our continued growth. We are looking for someone who takes pride in delivering excellent customer service, has strong attention to detail and enjoys working in a fast-paced professional environment.
Key Tasks
- Act as the first point of contact for clients, visitors and colleagues, providing a warm and professional welcome
- Manage incoming calls, directing enquiries efficiently and professionally
- Coordinate meeting room bookings and ensure meeting spaces are prepared
- Welcome and assist visitors, ensuring a smooth arrival experience
- Manage incoming and outgoing post, deliveries and courier requests
- Support general office administration tasks as required
- Maintain accurate records and follow internal processes
- Work closely with teams across the firm to ensure excellent client service
- Provide reception cover across multiple office locations when required
About Us
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As well as focusing on bringing out the best in our staff and supporting their career development, we pride ourselves on being a firm that genuinely cares for the wellbeing of our staff. Our key focus is to maintain an open and honest workplace where all staff can be their authentic self and enjoy their time at work, as well as ensuring our staff maintain an excellent work-life balance.
What We’re Looking For
- Significant experience as a receptionist, with at least 2 years’ recent experience as a receptionist.
- Proven ability to deliver an excellent level of customer service, dealing with a range of clients.
- Experience of using a switchboard, and dealing with a high volume of telephone and email enquiries.
- Excellent telephone manner.
- Effective and clear communication, both written and verbal, able to ensure messages are recorded and passed on quickly and accurately.
- Great listening skills, actively demonstrates empathy when speaking to people.
- Great problem solver, able to think on your feet and take a proactive approach to overcoming challenges.
- Able to multitask effectively and balance competing demands.
- Good attention to detail.
- Sound IT proficiency, including Microsoft Word, Excel and Outlook. Able to quickly learn how to use new IT systems.
- Displays a can-do, positive attitude to work, and a high degree of self-management.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Location Requirements
For the first 4 - 6 months, this role will require regular travel between our office locations, including our Stanton office (Shirley, Solihull) for 3 days a week and Birmingham City Centre office for 2 days a week, with occasional support required at other sites. Following this period, the role will primarily be based at our City Centre office, with occasional travel to other locations when required.
Please consider your travel arrangements before applying. Parking is available at our Stanton and Carvers sites, and our City Centre office is easily accessible via public transport.
Benefits
We offer a competitive salary depending on experience alongside the following benefits:
- 24 days annual leave, plus bank holidays
- 2 additional days holiday are normally provided at Christmas (usually Christmas Eve and New Year’s Eve)
- Option to purchase up to 3 days additional holiday
- 8% pension (4% employee contribution, 4% employer)
- Life Assurance of 4X salary
- Simplyhealth health cash scheme
- Cycle to work scheme
- Employee Assistance Programme & Bereavement Support helpline
- Free flu jabs
- Discounted will writing and conveyancing
Apply today to become part of Wilkes.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills