Sanctuary Group
Legal Services Officer - Disrepairs
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Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Legal Services Officer – Disrepair - Part Time
Location: Worcester based with a balance of home and office working
Salary: £20,038 - £21,086 per year
Hours: 21 hours per week
Schedule: 9am to 5pm, 3 days a week
We have an opportunity for a Legal Services Officer within Disrepairs to join our team in Worcester. For this role you will be responsible for supporting the delivery of an effective legal service ensuring the management of the Group's legal interests across the Group's operations.
Role Responsibilities:
- Undertake advice work delivering high quality legal services, including the provision of accurate and timely legal advice and support in relation to Housing Conditions (Disrepair) Claims in line with relevant legislation and regulations.
- Take ownership of managing an individual caseload of pre-action claims against the Group for Housing Conditions claims.
- Support the management, development and implementation of effective systems and processes that enable the efficient delivery of legal advice and support to the Group.
- Provide accurate and timely legal advice and information, often within short timescales, for the purpose of supporting front line staff across the Group.
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Skills and Experiences:
- Paralegal experience or similar working within Litigation.
- Proven experience of working to deadlines and prioritising workloads.
- Experience of handling an independent caseload with good attention to detail.
- Knowledge of the Pre-Action protocol for Housing Conditions.
- Excellent Communication skills with both written and spoken English.
Why Work for Us?
We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
- Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
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Role Salary: £20,038 per year (rising to £21,086 after 12 months service and subject to satisfactory performance)
The full-time equivalent salary for this role is £33,397 based on 35 hours per week rising to £35,144 after 12 months service and subject to satisfactory performance
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 30 July 2026
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - corporate.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team
We work closely with the Home Office in order to prevent unlawful working. Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.
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